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# of surveys: 3878
Last updated: 6/16/2021 3:32 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was cordial and very attentive. Will definitely come back.

#12021-01-18

Friendliness

#22020-06-29

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#32020-08-24

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#42020-08-02

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#52020-06-29

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#62021-02-16

Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.

#72011-05-20 16:26:57

Staff & Doctor were very friendly.

#82020-11-20

I found this to be a very pleasant and professional appointment -- better than most .... I would absolutely recommend to others and will utilize the many services available at this office.

#92010-12-15 11:51:05

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#102021-03-30

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What can we do better?

(answers:373)

keep on doing excellent customer service skills

#12021-04-06

Can't everything was excellent!!!

#22011-12-06 11:22:30

Service was great, wouldn't change a thing.

#32010-10-06 09:19:36

Try to get enrolled as a provider in Tricare Prime!

#42021-04-06

Service was excellent!

#52010-09-30 13:09:12

excellent service

#62020-08-12

No complaints at all. Excellent experience

#72010-09-30 10:38:51

No complaints at all. Excellent experience

#82010-09-30 10:38:51

I was very pleased!!

#92021-04-28

Do no change

#102010-08-19 14:48:13

see more patient answers >>