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SKIN

# of surveys: 3825
Last updated: 10/12/2020 12:11 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#12011-06-02 16:32:12

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#22011-11-29 10:38:27

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#32020-04-25

The doctor was extremely attentive, respectful and thorough. This was a very good visit overall.

#42019-12-15

Little to no waiting

#52012-09-19 10:54:21

The neatness of the clinic and the efficency of the staff and the doctor. Dr. Ring fieil was wonderful and knows her fireld, i have been to several dermatologists and finally I found the one who knows what she is talking about.

#62020-08-13

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#72011-11-17 15:30:47

doctor

#82020-01-13

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#92011-06-02 13:39:55

Friendly attentive staff and very nice ambience (love the art work!)

#102019-12-12

What can we do better?

(answers:373)

The entire visit was just perfect so I had no suggestions at this time.

#12010-10-05 12:14:11

Nothing I can think of

#22020-08-29

Keep up the great work!

#32011-03-03 11:57:42

I am perfectly happy, which is why i keep returning.

#42011-10-03 12:18:59

Loved all the options for appointments, very appreciative. Thank you

#52011-02-23 17:51:48

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#62020-08-19

No room for improvement

#72020-07-07

smile more

#82010-09-09 10:34:11

nothing just keep up the good work.

#92019-11-22

Just do the same good job

#102020-06-03
Customer Rating : 4.5

Based on 178 ratings