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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The electronic registration.

#12024-09-23

Everyone was very attentive and helpful.

#22024-06-08

I was very impressed by everyone I had contact with on the staff - they were so personable as well as professional which goes a very long way with me! The office itself is also beautiful, I love the artwork and the entire atmosphere!

#32011-12-14 13:47:03

It was a very good experience in all - see you next year!

#42024-10-29

Dr made eye contact and listened to my concerns....

#52024-11-24

Love the technology. Dr. listened well to my concerns and was attentive.

#62024-07-31

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#72024-02-28

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#82024-12-29

the Dr

#92024-02-08

Excellent service, did not have to wait long to be seen!

#102024-06-22

See more patient answers >>

What can we do better?

(answers:373)

No complaints at all, but since you asked, receptionist today could have been "warmer"

#12010-08-25 10:41:35

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#22010-09-28 11:03:56

watercooler in waiting room.

#32024-06-05

keep on what you are doing because you are doing a good job

#42024-06-13

you cannot serve me any better than I was served today

#52024-08-22

You were amazing

#62010-09-28 09:24:38

Keep doing what you're doing.

#72024-02-25

Friday appointments with Dr. Ringpfiel

#82011-01-17 16:36:22

Everything was excellent

#92024-03-23

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#102011-06-02 14:18:32

see more patient answers >>