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SKIN

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# of surveys: 3913
Last updated: 12/1/2021 11:06 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The Dr. was very kind, compassionate and respectful as well as knowlegeable of alternative ways. She is a real doll. Happy to have her as my doc and would recommed her to clients at Arrowroot Health Food Store.

#12021-08-18

informative and efficient

#22012-09-05 09:52:41

Friendly attentive staff and very nice ambience (love the art work!)

#32021-11-02

Artwork, National Geographic

#42011-05-18 16:03:39

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#52021-03-12

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#62011-10-28 10:22:57

The time spent with the doctor....I always feel she cares and will take the time with you.

#72021-01-22

Doctor's thoroughness and bedside manner (and great blue eyes).

#82021-07-31

Appearance of office, professionalism and efficiency of staff and doctor.

#92012-10-03 12:03:35

jenny's attention was excelent

#102011-11-30 09:16:36

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What can we do better?

(answers:373)

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#12011-02-14 14:14:53

You can't improve upon excellence.

#22021-05-03

service was excellent

#32021-04-28

I actually appreciated and was so very happy with all aspects of my visit.

#42021-10-25

This was a great experience and I would not change anything

#52021-11-29

any information on services provided for enhancing skin apperance

#62021-01-31

Can't think of a thing

#72021-04-09

very satisfied

#82010-10-13 11:22:48

This was a great experience and I would not change anything

#92021-04-26

A sign in front of office to locate parking for first timers would be helpful.

#102020-12-20

see more patient answers >>