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# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Lovely environment, sunny, spotless and relaxing classical music

#12019-04-13

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#22011-05-05 14:42:55

friendly, quick, thorough

#32018-10-20

Art work

#42019-02-04

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#52019-04-22

The art on the walls.

#62018-09-05

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#72019-05-21

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#82019-03-22

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#92018-09-07

Appearance of office, professionalism and efficiency of staff and doctor.

#102012-10-03 12:03:35

See more patient answers >>

What can we do better?

(answers:373)

keep up the good work. you have an excellent service and your office is great

#12019-01-21

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#22011-09-21 14:47:49

Excellent, no improvement needed.

#32019-01-27

Everything was excellent.

#42019-02-04

totally satisfied with everything

#52019-03-13

u guys r great here ,very professional, n kind .love coming here ...

#62011-09-26 14:29:08

No changes recommended at this time.

#72019-01-22

do not change a thing

#82019-06-03

I actually appreciated and was so very happy with all aspects of my visit.

#92018-09-04

No major suggestions. I got all the answers I needed.

#102019-01-28

see more patient answers >>