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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the doctors accent

#12024-12-17

People, help, expertise.

#22011-01-17 15:16:10

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#32024-06-24

Using a computer to fill out the new patient forms!

#42025-02-13

The dr spent a lot of time answering my questions.

#52011-10-17 16:10:34

I was pleased that the Dr acknowleged my children and was patient with them during the visit.

#62024-11-07

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#72024-11-26

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#82011-05-26 11:49:32

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#92024-12-22

The atmosphere was pleasent and during appointment, didnt feel judged about skin.

#102024-05-28

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What can we do better?

(answers:373)

Nothing!

#12024-07-08

Everything was excellent

#22024-10-26

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#32024-10-18

I think you have done a great job.

#42011-02-21 16:01:23

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#52024-08-12

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#62024-06-07

super happy with visit

#72025-04-13

open an office in NJ

#82024-06-18

do not change a thing

#92024-12-27

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#102010-12-15 19:35:32

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