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# of surveys: 3757
Last updated: 12/03/2019 4:34 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Professionallism

#12019-10-10

Information provided by doctor.

#22019-08-07

Bright cheerful offices.

#32011-03-28 15:28:21

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#42010-11-29 13:58:59

Doctor's thoroughness and bedside manner (and great blue eyes).

#52019-07-26

Liked the all the friendliness of the doctor's assistants and the doctor as well. also loved the brightness and colors of the waiting room.

#62019-09-14

Ability to use computer to fill in info

#72019-04-28

Office was lovely and roomy....the giveaways are a nice touch.

#82019-03-20

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#92019-10-18

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#102019-07-22

See more patient answers >>

What can we do better?

(answers:373)

do not change a thing

#12019-11-25

I really am not sure how you could improve. The visit was actually relaxing.

#22019-11-16

Can not be better!

#32011-04-05 09:29:32

wouldnt change nothing

#42019-08-27

If you continue the same level of care that I received today, I will be thrilled.

#52018-12-25

I really can't think of anything to add

#62010-11-24 09:41:39

I couldn't find any parking.

#72019-01-21

music mix

#82019-07-08

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#92011-03-11 14:29:03

All aspects of care were remarkable--much better than I've encountered elsewhere.

#102019-06-03

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