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# of surveys: 3977
Last updated: 11/10/2022 8:45 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The Dr. was very kind, compassionate and respectful as well as knowlegeable of alternative ways. She is a real doll. Happy to have her as my doc and would recommed her to clients at Arrowroot Health Food Store.

#12022-11-05

I enjoyed the French music in the reception area.

#22022-06-18

I actually look forward to my doctor's visits! Been a patient of Dr. R's since she was in Center City and have referred family and friends to her!

#32010-11-24 09:41:39

The doctor's exam was thorough and gentle. The music was pleasant and soothing.

#42022-07-20

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#52021-12-31

very professional

#62022-07-19

The staff members were wonderful and very friendly. I was impressed by the doctor's expertise and professionalism.

#72022-10-31

The service was excellent. I really enjoyed my vist!

#82011-04-12 14:51:28

Loved everything! Thank you so much

#92022-01-23

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#102011-11-10 12:40:32

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What can we do better?

(answers:373)

There's nothing better, u already doing well.

#12022-01-02

It's a little warm in the office.

#22022-03-02

it was a little warm in the waiting area

#32021-12-27

No comments at this time.

#42022-01-21

Everything was very clean and I cannot think of much you could do better.

#52022-03-03

The service was great I don't see anything better u can do!

#62022-02-21

Keep doing what you are doing!

#72022-06-20

Always laugh at my jokes.

#82022-03-12

everything was wondurful. Thanks!

#92022-01-31

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#102022-10-24

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