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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#12025-01-27

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#22011-06-02 13:39:55

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#32025-05-15

very warm friendly staff

#42024-06-19

I actually was able to see the physician, the physician assistant and the aesthetician, which was awesome for one visit! It shows that the team works together to provide patients with the best possible results.

#52011-10-04 14:18:20

THE STAFF AND THE PAINTINGS - lINDA WAS A GOOD LISTENER AND EXPLAINED EVERYTHINF IN DETAIL - SHE DID MOT RUSH ME - I LIKE THAT - ERIN WAS PLEASANT AND VERY PROFESSIONAL . I WAS A GOOD VISIT- THNKA YOU

#62011-04-01 14:05:41

The amount of time the doctor spent and the medical assistant. I didn't feel rushed

#72024-10-11

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#82011-04-15 08:36:16

The dr spent a lot of time answering my questions.

#92011-10-17 16:10:34

Thorough body check.

#102011-12-20 11:18:43

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What can we do better?

(answers:373)

Not a lot to improve on service is already top notch.

#12010-09-30 11:25:20

coffee in waiting room

#22011-12-14 11:20:21

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#32011-03-24 10:10:11

I really can't think of anything to add

#42010-11-24 09:41:39

u guys r great here ,very professional, n kind .love coming here ...

#52011-09-26 14:29:08

Continue with the excellent treatment

#62024-09-07

clear directions to facility

#72024-06-28

Everything was excellent.

#82025-01-29

Try to get enrolled as a provider in Tricare Prime!

#92024-10-05

you can not top anything. this is the best run office and staff that I have ever been in.

#102011-05-26 11:49:32

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