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# of surveys: 3794
Last updated: 05/12/2019 12:53 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The staff were very professional and service was above those i have had in the past.

#12011-03-29 09:40:00

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#22011-11-10 12:40:32

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#32019-12-24

The staff members were wonderful and very friendly. I was impressed by the doctor's expertise and professionalism.

#42019-06-18

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#52020-05-04

The people are friendly and understand.

#62019-12-26

The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.

#72020-01-26

The doctor and physicians assistant were both very professional and knowledgeable.

#82019-07-19

After meeting the doctor I felt very comfortable. When I first came in I was very nervous

#92019-08-15

Everyone was incredibly kind, informative and helpful. It was one of the best doctor office experiences I've ever had.

#102019-07-11

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What can we do better?

(answers:373)

I do not believe there is a need to improve.

#12010-11-01 14:00:26

No changes needed.

#22019-07-06

You were amazing

#32010-09-28 09:24:38

Everything was great.

#42019-12-13

Service was outstanding!

#52019-11-24

nothing just keep up the good work.

#62020-02-22

Don't change anything, it's excellent.

#72010-11-08 15:17:21

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#82011-06-02 13:39:55

THANK YOU!

#92019-12-07

more than adequate service!

#102019-07-23

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