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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Friendliness

#12011-01-03 09:55:52

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#22025-03-22

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#32011-01-25 09:09:30

Doctor took the time to asnswer questions; computer technology

#42025-03-03

Friendliness of office staff and professionalism of doctor.

#52011-01-17 16:36:22

The waiting room had interesting products and information. The staff were professional, kind and had a nice process.

#62010-11-10 12:28:11

Physician and medical assistant were both very friendly

#72025-09-12

The care, attention and kindness were remarable--thank you!

#82025-05-10

Everyone is very nice.

#92025-11-11

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#102011-12-21 17:29:36

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What can we do better?

(answers:373)

My experience in the office today was absolutely excellent

#12025-04-03

Can't think of a thing. I was very impressed.

#22010-09-27 14:45:03

I was impressed with every step of making the appointment to seeing the physician.

#32010-12-16 12:26:48

Stay the same.

#42025-04-21

I think you have done a great job.

#52011-02-21 16:01:23

More convenient office hours for those who work during the day. Perhaps one evening?

#62011-03-16 11:16:24

No complaints at all, but since you asked, receptionist today could have been "warmer"

#72010-08-25 10:41:35

Keep it up!

#82025-10-30

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#92011-07-28 15:11:23

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#102011-05-19 10:14:50

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