rad@ringpfeildermatology.com 610.525.5250

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I like the doctor and how careful and thorough she is.

#12025-03-30

Everyone staff, doctor and assistant, were very nice and helpful.

#22025-07-16

Very relaxed and comforting environment. This was my first visit with a dermatologist and am quite happy with the experience.

#32025-05-05

the Dr

#42025-07-08

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#52025-08-17

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#62012-12-14 09:58:48

Was able to get an appointment on the same day. Staff worked deligently to assist with my referral

#72011-05-27 10:56:18

Dr. was very attentive and took the time to talk with my daughter and put her at ease. Assistant was great, taking my daughter on tour of facility while I asked the doctor a few questions.

#82025-06-28

Didn't have to wait long to see to get into the room, or for the doctor to come in. The doctor & medical assistant took the time to explain the medications, when I should take them, how much I should use and what they would do to my skin.

#92025-04-01

I was very impressed by everyone I had contact with on the staff - they were so personable as well as professional which goes a very long way with me! The office itself is also beautiful, I love the artwork and the entire atmosphere!

#102011-12-14 13:47:03

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What can we do better?

(answers:373)

I am very satisfied with my experience at Ringpfeil Dermatology. I travel to get here and it is worth the drive!

#12010-10-21 14:58:02

All aspects of care were remarkable--much better than I've encountered elsewhere.

#22025-01-28

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#32011-05-19 10:14:50

NO COMMENT AT THIS TIME.

#42025-09-24

keep on doing excellent customer service skills

#52025-10-29

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#62011-11-03 10:28:10

I was served perfectly

#72011-02-14 08:46:29

any information on services provided for enhancing skin apperance

#82025-10-06

Being able to get an appointment at the time of the outbreak.

#92025-03-23

Loved all the options for appointments, very appreciative. Thank you

#102011-02-23 17:51:48

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