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Teledermatology - Online Consultation

Step 2

Describe

Step 3

Load pictures

Step 4

Pay

Step 5

Treatment plan

Do you have difficulties getting to our office?

Many skin conditions can be diagnosed accurately without in-person examination

No Need to
wait for an appointment

No Need to
take off from work / school

No Need to
be stuck in traffic

Things you need to know

  • Pricing
      Item Price Comment
      Consult for a new complaint $80 Fee covers:
      1. Issuing prescriptions to your pharmacy.
      2. Ordering lab
      3. Issuing refill
      (when appropriate for a period of one month. )
      The fee does not cover actual medication cost or lab fees.
      Any additional complaint $50 Must be submitted no later than one week after the first complaint
      Follow up consultation $50 Patients can ask for clarification about their condition for a period of one month following the initial consultation. However, a new follow up consultation must be created and paid after one week.
  • How to take good photos

FAQ - Frequently Asked Questions

  • Insurance – Is online consultation covered by my insurance?
      Insurance plans do not cover tele-medicine or online consultation services.
  • HSA – can I use funds from my Health Savings Account?
      Yes. Most HSA-Health Savings Accounts and FSA-Flexible Savings Accounts can be used for this service. Please check it with your plan.
  • Will I receive a refund if a diagnosis cannot be determined?
      No. The service fee covers the filing of your personal information and complaints, the analysis of the information, the issuing of recommendations, and the communication of the findings. Sometimes a diagnosis may not be determined in an in-office visit without additional procedures such as a biopsy or blood work. However, if our recommendation calls for a follow up office visit, and you use our office for this visit, we will apply the original fee towards any of your out-of-pocket costs (e.g. copay, deductible, or other out-of-pocket costs).

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#12018-01-20

From the moment I walked in the great experience started for me.

#22017-10-22

Everyone was so pleasant,and nice.

#32017-06-01

The location and setting of the office.

#42018-05-19

The doctor was very nice!

#52018-03-27

Dr. Ringpfeil is extremely knowledgeable about her field. She also put me at ease immediatley and made me feel quite at home. I will definatley return once a year for her to check me. Her assistant and the receptionists were most helpful and very nice and more than happy to comply with their patients' wishes. Should anyone be searching for a dermatologist, I highly recommend Dr. Ringpfeil.

#62018-02-01

Everyone is very nice.

#72017-11-06

ambiance, music and moood of office was upbeat yet happily calm today!

#82017-08-17

Everyone was cordial and very attentive. Will definitely come back.

#92017-07-04

i liked the fact the doctor acutally explianed everything to me in a way that i as a child could understand. that was the part that i really enjoyed

#102018-03-03

What can we do better?

(answers:373)

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#12010-09-30 09:51:55

No comments at this time.

#22018-02-24

music mix

#32018-05-07

n/a

#42017-11-01

smile more

#52010-09-09 10:34:11

No complaints - overall best experience at any dermatologist.

#62011-09-27 12:59:17

watercooler in waiting room.

#72018-01-12

just continue listening which is so important

#82018-02-26

Everything was great.

#92017-07-10

no suggestions

#102017-10-13
Customer Rating : 4.1

Based on 36 ratings