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Teledermatology - Online Consultation

Step 2

Describe

Step 3

Load pictures

Step 4

Pay

Step 5

Treatment plan

Do you have difficulties getting to our office?

Many skin conditions can be diagnosed accurately without in-person examination

No Need to
wait for an appointment

No Need to
take off from work / school

No Need to
be stuck in traffic

Things you need to know

  • Pricing
      Item Price Comment
      Consult for a new complaint $80 Fee covers:
      1. Issuing prescriptions to your pharmacy.
      2. Ordering lab
      3. Issuing refill
      (when appropriate for a period of one month. )
      The fee does not cover actual medication cost or lab fees.
      Any additional complaint $50 Must be submitted no later than one week after the first complaint
      Follow up consultation $50 Patients can ask for clarification about their condition for a period of one month following the initial consultation. However, a new follow up consultation must be created and paid after one week.
  • How to take good photos

FAQ - Frequently Asked Questions

  • Insurance – Is online consultation covered by my insurance?
      Insurance plans do not cover tele-medicine or online consultation services.
  • HSA – can I use funds from my Health Savings Account?
      Yes. Most HSA-Health Savings Accounts and FSA-Flexible Savings Accounts can be used for this service. Please check it with your plan.
  • Will I receive a refund if a diagnosis cannot be determined?
      No. The service fee covers the filing of your personal information and complaints, the analysis of the information, the issuing of recommendations, and the communication of the findings. Sometimes a diagnosis may not be determined in an in-office visit without additional procedures such as a biopsy or blood work. However, if our recommendation calls for a follow up office visit, and you use our office for this visit, we will apply the original fee towards any of your out-of-pocket costs (e.g. copay, deductible, or other out-of-pocket costs).

# of surveys: 3749
Last updated: 05/18/2017 4:45 PM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the professionalism and everyone made me feel comfortable.

#12017-04-21

friendliness of office staff and physician

#22016-08-08

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#32011-10-17 11:50:17

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#42017-02-05

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#52016-06-26

The attention Dr. Abraham gave to me.

#62012-07-24 12:29:37

I enjoyed the French music in the reception area.

#72017-02-28

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#82010-11-11 10:41:38

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#92012-12-06 11:38:48

Office ambiance and the how attentive everyone is in the office.

#102016-10-24

What can we do better?

(answers:373)

Continue with the excellent treatment

#12017-01-07

Good the way it is.

#22016-10-04

I think I was served most excellently. I cannot thing of anything to add.

#32017-03-13

REDUCE WAIT TIME TO SEE DOCTOR

#42011-01-10 12:20:58

It was a perfect experioence, I wouldn't change a thing!

#52016-12-04

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#62016-10-20

Keeping me from dying of skin cancer would be good (I will behave and do the checks and annual exam to help out!!!)

#72010-11-29 11:47:11

Top rate service. A great total experience.

#82017-05-08

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#92010-10-12 12:10:30

tell the Dr. to stop snowboarding and come back to skiing..;-)

#102011-12-07 10:55:46
Customer Rating : 4.50

Based on 31 ratings