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Teledermatology - Online Consultation

Step 2

Describe

Step 3

Load pictures

Step 4

Pay

Step 5

Treatment plan

Do you have difficulties getting to our office?

Many skin conditions can be diagnosed accurately without in-person examination

No Need to
wait for an appointment

No Need to
take off from work / school

No Need to
be stuck in traffic

Things you need to know

  • Pricing
      Item Price Comment
      Consult for a new complaint $80 Fee covers:
      1. Issuing prescriptions to your pharmacy.
      2. Ordering lab
      3. Issuing refill
      (when appropriate for a period of one month. )
      The fee does not cover actual medication cost or lab fees.
      Any additional complaint $50 Must be submitted no later than one week after the first complaint
      Follow up consultation $50 Patients can ask for clarification about their condition for a period of one month following the initial consultation. However, a new follow up consultation must be created and paid after one week.
  • How to take good photos

FAQ - Frequently Asked Questions

  • Insurance – Is online consultation covered by my insurance?
      Insurance plans do not cover tele-medicine or online consultation services.
  • HSA – can I use funds from my Health Savings Account?
      Yes. Most HSA-Health Savings Accounts and FSA-Flexible Savings Accounts can be used for this service. Please check it with your plan.
  • Will I receive a refund if a diagnosis cannot be determined?
      No. The service fee covers the filing of your personal information and complaints, the analysis of the information, the issuing of recommendations, and the communication of the findings. Sometimes a diagnosis may not be determined in an in-office visit without additional procedures such as a biopsy or blood work. However, if our recommendation calls for a follow up office visit, and you use our office for this visit, we will apply the original fee towards any of your out-of-pocket costs (e.g. copay, deductible, or other out-of-pocket costs).

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The friendliness with the staff kept me comfortable.

#12019-01-01

After meeting the doctor I felt very comfortable. When I first came in I was very nervous

#22018-11-06

everything is so gracious and lovely ....just add a fountain to complete ambience

#32019-05-22

I love the decor of the office.

#42010-11-08 15:17:21

made me feel very comfortable

#52018-11-12

The Dr. listened and was patient. I was nervous!

#62019-03-03

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#72010-11-29 10:34:31

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#82011-11-17 15:30:47

the doctor and the staff were excellent and very attentive.

#92019-05-05

I loved how friendly and nice everyone was. It was the greatest doctore visit I have ever had.

#102019-07-13

What can we do better?

(answers:373)

my visit was great

#12019-02-14

Everything was great

#22010-11-04 12:31:22

Keep up the thinks you are doing....

#32019-04-03

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#42010-12-15 19:35:32

Give me a good report!!!!!!

#52018-11-01

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#62010-08-23 17:00:56

I am completely happy with my needs being met here.

#72010-08-23 16:52:07

Waiting time in reception area was too long.

#82019-02-22

Keep it up!

#92019-04-28

I think that you should just mkae the vists a little bit quicker, and thats all.

#102010-10-27 08:46:34
Customer Rating : 4.5

Based on 110 ratings