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Teledermatology - Online Consultation

Step 2

Describe

Step 3

Load pictures

Step 4

Pay

Step 5

Treatment plan

Do you have difficulties getting to our office?

Many skin conditions can be diagnosed accurately without in-person examination

No Need to
wait for an appointment

No Need to
take off from work / school

No Need to
be stuck in traffic

Things you need to know

  • Pricing
      Item Price Comment
      Consult for a new complaint $80 Fee covers:
      1. Issuing prescriptions to your pharmacy.
      2. Ordering lab
      3. Issuing refill
      (when appropriate for a period of one month. )
      The fee does not cover actual medication cost or lab fees.
      Any additional complaint $50 Must be submitted no later than one week after the first complaint
      Follow up consultation $50 Patients can ask for clarification about their condition for a period of one month following the initial consultation. However, a new follow up consultation must be created and paid after one week.
  • How to take good photos

FAQ - Frequently Asked Questions

  • Insurance – Is online consultation covered by my insurance?
      Insurance plans do not cover tele-medicine or online consultation services.
  • HSA – can I use funds from my Health Savings Account?
      Yes. Most HSA-Health Savings Accounts and FSA-Flexible Savings Accounts can be used for this service. Please check it with your plan.
  • Will I receive a refund if a diagnosis cannot be determined?
      No. The service fee covers the filing of your personal information and complaints, the analysis of the information, the issuing of recommendations, and the communication of the findings. Sometimes a diagnosis may not be determined in an in-office visit without additional procedures such as a biopsy or blood work. However, if our recommendation calls for a follow up office visit, and you use our office for this visit, we will apply the original fee towards any of your out-of-pocket costs (e.g. copay, deductible, or other out-of-pocket costs).

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the artwork on the walls

#12019-01-08

dr was very nice and easy to talk with

#22018-02-23

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#32018-10-19

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#42019-02-08

Very well organized! Dr. Ringpfeil was very professional and thorough!

#52018-03-31

How kind and attentive both Linda and Jenny were. I did not feel rushed and I did not feel pushed into buying products, which were two reasons I left the last practice I was using.

#62011-04-14 11:05:49

The staff and physician were excellent! Thanks so much!

#72019-01-09

Definitely the best overall dermatology practice I've seen (I've seen a lot). Very well run and obviously the Dr. is extremely expert and knowledgeable.

#82011-06-09 11:41:32

The Dr. listened and was patient. I was nervous!

#92018-09-24

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#102018-07-02

What can we do better?

(answers:373)

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#12018-11-27

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#22018-04-25

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#32011-05-19 10:14:50

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#42011-08-10 15:47:37

No suggestions

#52018-07-21

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#62018-08-22

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#72011-02-09 12:32:20

no complaints

#82018-10-21

There's nothing better, u already doing well.

#92018-09-13

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#102011-01-31 10:42:48
Customer Rating : 4.8

Based on 4 ratings