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Teledermatology - Online Consultation

Step 2

Describe

Step 3

Load pictures

Step 4

Pay

Step 5

Treatment plan

Do you have difficulties getting to our office?

Many skin conditions can be diagnosed accurately without in-person examination

No Need to
wait for an appointment

No Need to
take off from work / school

No Need to
be stuck in traffic

Things you need to know

  • Pricing
      Item Price Comment
      Consult for a new complaint $80 Fee covers:
      1. Issuing prescriptions to your pharmacy.
      2. Ordering lab
      3. Issuing refill
      (when appropriate for a period of one month. )
      The fee does not cover actual medication cost or lab fees.
      Any additional complaint $50 Must be submitted no later than one week after the first complaint
      Follow up consultation $50 Patients can ask for clarification about their condition for a period of one month following the initial consultation. However, a new follow up consultation must be created and paid after one week.
  • How to take good photos

FAQ - Frequently Asked Questions

  • Insurance – Is online consultation covered by my insurance?
      Insurance plans do not cover tele-medicine or online consultation services.
  • HSA – can I use funds from my Health Savings Account?
      Yes. Most HSA-Health Savings Accounts and FSA-Flexible Savings Accounts can be used for this service. Please check it with your plan.
  • Will I receive a refund if a diagnosis cannot be determined?
      No. The service fee covers the filing of your personal information and complaints, the analysis of the information, the issuing of recommendations, and the communication of the findings. Sometimes a diagnosis may not be determined in an in-office visit without additional procedures such as a biopsy or blood work. However, if our recommendation calls for a follow up office visit, and you use our office for this visit, we will apply the original fee towards any of your out-of-pocket costs (e.g. copay, deductible, or other out-of-pocket costs).

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

dr was very nice and easy to talk with

#12017-10-14

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#22018-01-12

I love the Edith Piaf music being piped in - that was an awesome touch.

#32018-03-17

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#42017-10-05

the doctors accent

#52018-06-01

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#62018-01-18

The atmosphere of the office was warm and friendly. The staff was professional and kind.

#72017-12-26

The doctor made me feel very comfortable when I was asking questions.

#82017-07-28

New options! Every dermatologist I've gone to says and does the same things. I'm happy to be trying something new since those other methods didn't work.

#92011-05-19 10:14:50

the doctor was perfect- kind, open and informative

#102017-08-17

What can we do better?

(answers:373)

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#12017-12-13

fantastic service

#22018-01-14

service wonderful!

#32011-01-03 11:45:01

you can not top anything. this is the best run office and staff that I have ever been in.

#42011-05-26 11:49:32

Can not be better!

#52011-04-05 09:29:32

Excellent, no improvement needed.

#62018-02-02

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#72011-07-28 15:11:23

website access to new patients more visable on site

#82018-06-18

Maybe some more magazines for the guys. I`ll bring a few in...

#92017-10-21

no complaints

#102018-01-30
Customer Rating : 4.8

Based on 4 ratings