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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Teledermatology - Online Consultation

Do you have difficulties getting to our office?

Many skin conditions can be diagnosed accurately without in-person examination

Things you need to know

  • Pricing
      Item Price Comment
      Consult for a new complaint $80 Fee covers:
      1. Issuing prescriptions to your pharmacy.
      2. Ordering lab
      3. Issuing refill
      (when appropriate for a period of one month. )
      The fee does not cover actual medication cost or lab fees.
      Any additional complaint $50 Must be submitted no later than one week after the first complaint
      Follow up consultation $50 Patients can ask for clarification about their condition for a period of one month following the initial consultation. However, a new follow up consultation must be created and paid after one week.
  • How to take good photos

FAQ - Frequently Asked Questions

  • Insurance – Is online consultation covered by my insurance?
      Insurance plans do not cover tele-medicine or online consultation services.
  • HSA – can I use funds from my Health Savings Account?
      Yes. Most HSA-Health Savings Accounts and FSA-Flexible Savings Accounts can be used for this service. Please check it with your plan.
  • Will I receive a refund if a diagnosis cannot be determined?
      No. The service fee covers the filing of your personal information and complaints, the analysis of the information, the issuing of recommendations, and the communication of the findings. Sometimes a diagnosis may not be determined in an in-office visit without additional procedures such as a biopsy or blood work. However, if our recommendation calls for a follow up office visit, and you use our office for this visit, we will apply the original fee towards any of your out-of-pocket costs (e.g. copay, deductible, or other out-of-pocket costs).

# of surveys: 3959
Last updated: 7/27/2022 4:52 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Cute babes that worked in the office.

#12021-09-13

Everyone was wonderful, kind, helpful & extremely knowledgeable

#22021-12-27

I liked that Dr.Ringpfeil answered all of my questions, and spent time with me going over all the problems.She is very helpful and knowlegable.

#32022-06-24

I am extremely impressed. Felt comfortable and confident in the doctor's treatments. the staff was very professional yet kind and very helpful. The doctor's knowledge of medical condition

#42022-02-04

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#52022-07-19

The office is beautiful and the Dr. and MA was very attentive

#62011-04-25 09:15:09

Minimal waiting time. So friendly and professional!!

#72012-10-01 11:08:39

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#82022-04-07

Friendliness and professionalism

#92022-01-29

I actually look forward to my doctor's visits! Been a patient of Dr. R's since she was in Center City and have referred family and friends to her!

#102010-11-24 09:41:39

What can we do better?

(answers:373)

I am completely happy with my needs being met here.

#12010-08-23 16:52:07

Everything was wonderful

#22022-01-14

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#32021-12-01

No complaints - overall best experience at any dermatologist.

#42011-09-27 12:59:17

Top rate service. A great total experience.

#52022-02-14

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#62021-11-24

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#72022-07-30

Everything was excellent.

#82022-06-06

Everything was great.

#92022-01-11

Don't change anything

#102022-03-30

Customer Rating : 4.6

Based on 351 ratings