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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Smoothbeam Laser

acne treatment with smoothbeam before and after

Overview:

This non-ablative diode laser selectively destroys sebaceous glands.

Expected results:

Destruction of sebaceous hyperplasias. While not first line treatment for acne, the Smoothbeam laser offers an effective treatment option in recalcitrant inflammatory acne.

Preparation:

None

Post treatment instructions:

Sun protection x 6 weeks

Time to desired results:

1-3 treatments about 3-4 weeks apart may be necessary to eradicate sebaceous hyperplasias, acne treatment is variable and may require between 1-5 treatments.

Contraindications:

None. Safe on all skin types.

Duration of desired effects:

Permanent. Note: sebaceous hyperplasias are genetically determined and new growths may form in other areas. The Smoothbeam laser does not prevent this genetic tendency.

smoothbeam

Downtime:

Redness and possible blister formation for up to 3 days.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor was extremely attentive, respectful and thorough. This was a very good visit overall.

#12025-05-26

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#22012-12-06 11:38:48

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#32025-12-03

efficiency, carefulness, thoroughness very much in evidence.

#42026-01-14

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#52011-09-28 14:40:16

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#62025-07-30

Ability to use computer to fill in info

#72025-09-04

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#82026-03-17

Did not have to wait at all. Other places I would wait 4 hours or more.

#92010-11-10 08:57:14

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#102025-10-04

What can we do better?

(answers:373)

Keep it up!

#12026-03-08

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#22025-07-03

Talk a little slower

#32011-09-12 11:44:23

No changes recommended at this time.

#42025-06-11

Waiting time in reception area was too long.

#52026-03-15

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#62026-03-27

tell the Dr. to stop snowboarding and come back to skiing..;-)

#72011-12-07 10:55:46

I did not have any issues. The service was great.

#82025-05-29

No complaints at all. Excellent experience

#92010-09-30 10:38:51

Keep up the thinks you are doing....

#102025-12-02

Customer Rating : 4.7

Based on 637 ratings