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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Smoothbeam Laser

acne treatment with smoothbeam before and after

Overview:

This non-ablative diode laser selectively destroys sebaceous glands.

Expected results:

Destruction of sebaceous hyperplasias. While not first line treatment for acne, the Smoothbeam laser offers an effective treatment option in recalcitrant inflammatory acne.

Preparation:

None

Post treatment instructions:

Sun protection x 6 weeks

Time to desired results:

1-3 treatments about 3-4 weeks apart may be necessary to eradicate sebaceous hyperplasias, acne treatment is variable and may require between 1-5 treatments.

Contraindications:

None. Safe on all skin types.

Duration of desired effects:

Permanent. Note: sebaceous hyperplasias are genetically determined and new growths may form in other areas. The Smoothbeam laser does not prevent this genetic tendency.

smoothbeam

Downtime:

Redness and possible blister formation for up to 3 days.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Alana was wonderful. Her manner of dealing with patients is something to be admired.

#12011-11-30 11:47:43

The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.

#22025-10-13

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#32025-04-30

Knowledgeable and friendly staff...very short wait

#42010-12-22 11:56:01

I like that everything was fully explained to me than before from previous doctors.

#52026-03-22

The Dr. is very personable.

#62025-07-29

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#72010-11-29 13:58:59

the staff was extremely friendly, polite and worked well with my 6 year old

#82026-03-16

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#92025-10-27

I loved how friendly and nice everyone was. It was the greatest doctore visit I have ever had.

#102026-02-23

What can we do better?

(answers:373)

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#12011-07-26 14:19:25

Nothing!

#22025-10-22

I wish there is a more flexible schedule for the morning visit.

#32010-12-16 12:15:00

just continue listening which is so important

#42026-01-09

I did not have any issues. The service was great.

#52025-08-20

NO COMMENT AT THIS TIME.

#62025-09-21

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#72026-01-15

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#82011-06-02 14:18:32

Keep doing what you're doing.

#92025-05-27

Get some better parking spaces

#102025-11-07

Customer Rating : 4.7

Based on 637 ratings