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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Smoothbeam Laser

acne treatment with smoothbeam before and after

Overview:

This non-ablative diode laser selectively destroys sebaceous glands.

Expected results:

Destruction of sebaceous hyperplasias. While not first line treatment for acne, the Smoothbeam laser offers an effective treatment option in recalcitrant inflammatory acne.

Preparation:

None

Post treatment instructions:

Sun protection x 6 weeks

Time to desired results:

1-3 treatments about 3-4 weeks apart may be necessary to eradicate sebaceous hyperplasias, acne treatment is variable and may require between 1-5 treatments.

Contraindications:

None. Safe on all skin types.

Duration of desired effects:

Permanent. Note: sebaceous hyperplasias are genetically determined and new growths may form in other areas. The Smoothbeam laser does not prevent this genetic tendency.

smoothbeam

Downtime:

Redness and possible blister formation for up to 3 days.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendly faces pleasant people wonderful and comfortable atmosphere.

#12026-06-18

Being treated promptly

#22010-12-22 09:39:41

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#32012-12-06 11:38:48

The ample amount of time that the dr spent talking to me

#42025-09-14

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#52025-12-01

Personable experience.

#62011-04-26 10:31:17

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#72025-07-18

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#82026-06-10

Thought Dr. Ringpfeil was very nice and professional!

#92025-07-04

Friendliness of all staff.

#102025-10-31

What can we do better?

(answers:373)

Couldn't be better!

#12026-06-09

more than adequate service!

#22025-06-30

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#32011-02-14 14:14:53

I think you have done a great job.

#42011-02-21 16:01:23

more than adequate service!

#52025-07-10

Better parking?

#62025-07-11

Tea? Just kidding! Everything was great.

#72010-10-26 10:16:13

I was very happy with the care I received.

#82010-09-14 10:44:00

Everything was excellent

#92025-09-11

very satisfied

#102010-10-13 11:22:48

Customer Rating : 4.7

Based on 637 ratings