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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Smoothbeam Laser

acne treatment with smoothbeam before and after

Overview:

This non-ablative diode laser selectively destroys sebaceous glands.

Expected results:

Destruction of sebaceous hyperplasias. While not first line treatment for acne, the Smoothbeam laser offers an effective treatment option in recalcitrant inflammatory acne.

Preparation:

None

Post treatment instructions:

Sun protection x 6 weeks

Time to desired results:

1-3 treatments about 3-4 weeks apart may be necessary to eradicate sebaceous hyperplasias, acne treatment is variable and may require between 1-5 treatments.

Contraindications:

None. Safe on all skin types.

Duration of desired effects:

Permanent. Note: sebaceous hyperplasias are genetically determined and new growths may form in other areas. The Smoothbeam laser does not prevent this genetic tendency.

smoothbeam

Downtime:

Redness and possible blister formation for up to 3 days.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#12011-06-02 11:41:01

The professionalism yet friendliness of the entire staff

#22026-07-17

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#32026-03-23

everyone was very kind and helpful! and a nice atmosphere.

#42026-07-07

colors and plants

#52010-12-13 11:23:03

Alana was wonderful. Her manner of dealing with patients is something to be admired.

#62011-11-30 11:47:43

Being treated promptly

#72010-12-22 09:39:41

the whole experience

#82026-01-08

Parking

#92025-09-02

The waiting time for the appointment and in the office was very quick!!!

#102026-03-24

What can we do better?

(answers:373)

Everything was wonderful

#12026-04-05

don't think you could!!

#22025-11-02

it was a little warm in the waiting area

#32025-12-12

n/a

#42025-10-06

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#52011-01-31 10:42:48

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#62010-08-23 17:00:56

don't change a thing!

#72025-11-07

Everything was very clean and I cannot think of much you could do better.

#82026-03-23

Foodcoffe

#92026-07-05

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#102010-11-04 13:29:14

Customer Rating : 4.7

Based on 637 ratings