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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Smoothbeam Laser

acne treatment with smoothbeam before and after

Overview:

This non-ablative diode laser selectively destroys sebaceous glands.

Expected results:

Destruction of sebaceous hyperplasias. While not first line treatment for acne, the Smoothbeam laser offers an effective treatment option in recalcitrant inflammatory acne.

Preparation:

None

Post treatment instructions:

Sun protection x 6 weeks

Time to desired results:

1-3 treatments about 3-4 weeks apart may be necessary to eradicate sebaceous hyperplasias, acne treatment is variable and may require between 1-5 treatments.

Contraindications:

None. Safe on all skin types.

Duration of desired effects:

Permanent. Note: sebaceous hyperplasias are genetically determined and new growths may form in other areas. The Smoothbeam laser does not prevent this genetic tendency.

smoothbeam

Downtime:

Redness and possible blister formation for up to 3 days.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#12024-12-24

The professionalism was awesome.

#22012-07-03 15:04:31

good service

#32011-04-19 10:17:20

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#42025-06-22

Friendliness

#52025-05-03

Everybody was friendly and helpfull.

#62025-04-05

i would like to think more about that

#72025-06-10

The Dr. is very personable.

#82025-06-17

Physician and medical assistant were both very friendly

#92024-12-02

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#102025-04-29

What can we do better?

(answers:373)

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#12011-03-11 14:29:03

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#22010-11-04 16:32:44

My first time experience was great and there are no improvements that I can suggest at this time.

#32025-07-23

no complaints

#42025-04-03

Nothing, Thank you so much.

#52011-03-04 10:10:02

JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.

#62010-11-11 10:41:38

wouldnt change nothing

#72024-12-04

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#82011-03-24 10:10:11

No room for improvement

#92025-07-27

Everything was great

#102025-03-30

Customer Rating : 4.7

Based on 637 ratings
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