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Written by Dr. Ringpfeil
Treat Raised Seborrheic Keratoses Liver Spots with ESKATA
Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
the professionalism and everyone made me feel comfortable.
#12025-12-03Artwork, National Geographic
#22011-05-18 16:03:39Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!
#32025-09-20The friendliness of the doctor and staff
#42011-01-24 15:16:37Dr. Ringpfeil is extremely professional and thorough. I appreciated her manner and knowledge and will definately refer her to friends and family.
#52025-05-29I was very impressed by everyone I had contact with on the staff - they were so personable as well as professional which goes a very long way with me! The office itself is also beautiful, I love the artwork and the entire atmosphere!
#62011-12-14 13:47:03Doctor was very knowledgable.
#72025-09-05I like that everything was fully explained to me than before from previous doctors.
#82026-01-17the doctor and assistant were very nice and the doctor very inormative and clear
#92025-10-18The doctor and physicians assistant were both very professional and knowledgeable.
#102025-04-06What can we do better?
(answers:373)
this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.
#12025-03-04Don't change anything, it's excellent.
#22010-11-08 15:17:21Just continue your good work to keep your credibility in place.
#32010-10-12 10:33:59please make a reminder call. I checked my cell for one and you hadn't.
#42025-12-14you can not top anything. this is the best run office and staff that I have ever been in.
#52011-05-26 11:49:32Everything was great! and everyone was very nice.
#62010-10-19 10:16:48No major suggestions. I got all the answers I needed.
#72025-03-27Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.
#82011-01-31 10:42:48watercooler in waiting room.
#92025-04-26No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!
#102010-12-15 19:35:32