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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

How can we help you?

SKIN

# of surveys: 3903
Last updated: 10/13/2021 5:43 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendly!

#12021-02-18

The great service, short waiting time, and the doctor was super helpful!

#22021-08-15

Nice staff and doctor

#32021-01-25

The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.

#42021-01-21

Alana was wonderful. Her manner of dealing with patients is something to be admired.

#52011-11-30 11:47:43

Everyone is very nice.

#62021-02-10

welll...besides the freeezing sensation applied to my paipai, i loved the paintings...for sure

#72021-05-17

dr. ringpfiel's fabulous jewelry.

#82011-01-20 10:35:40

Ability to use computer to fill in info

#92021-02-14

Just friendliness.

#102011-01-05 14:23:47

What can we do better?

(answers:373)

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#12020-10-23

website access to new patients more visable on site

#22021-01-25

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#32011-07-11 11:52:49

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#42010-12-15 19:35:32

coffee in waiting room

#52011-12-14 11:20:21

Everything was delightfully pleasant and comforting.

#62011-03-28 09:42:42

Have the patient internet working

#72011-09-08 11:08:45

Nothing more than today's appintment.

#82010-11-10 08:24:10

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#92021-09-18

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#102011-02-07 10:50:14
Customer Rating : 4.5

Based on 275 ratings
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