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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Promptness

#12011-06-06 08:59:45

EVERY ONE WAS REALY NICE

#22026-02-24

everything

#32026-04-05

the fact that the garbage cans in the bathroom opened electronically.

#42012-10-16 11:13:16

comfortable setting, nice office, helpful/polite staff

#52025-07-27

Dr took time to answer all my questions.

#62025-10-11

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#72025-10-01

I felt at ease and well informed.

#82011-01-27 16:47:12

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#92011-12-21 17:29:36

No wait time for appointment - attentiveness of PA

#102011-05-04 19:03:57

What can we do better?

(answers:373)

website access to new patients more visable on site

#12025-12-22

open an office in NJ

#22026-04-03

Everything was great! and everyone was very nice.

#32010-10-19 10:16:48

Everything was wonderful

#42026-02-20

Waiting time in reception area was too long.

#52025-10-10

less waiting time in the room

#62025-09-20

Nothing, Thank you so much.

#72011-03-04 10:10:02

my visit was great

#82025-11-17

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#92011-03-24 10:10:11

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#102011-07-26 14:19:25

Customer Rating : 4.7

Based on 637 ratings