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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#12025-08-04

Dr made eye contact and listened to my concerns....

#22025-11-29

Loved everything! Thank you so much

#32025-07-09

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#42025-07-08

The doctor and assistant were wonderful!!! So friendly and warm. I am so used to doctors being rushed AND condescending. This was a great change!!

#52025-10-29

Very Friendly

#62025-11-15

prompt everything explained clearly

#72026-04-19

everything

#82025-08-16

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#92025-08-05

i liked the registration process. It was very efficient.

#102025-12-01

What can we do better?

(answers:373)

The restroom could be cleaner.

#12011-01-19 08:56:51

I can't think of anything.

#22010-08-25 14:18:06

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#32011-06-02 14:18:32

My first time experience was great and there are no improvements that I can suggest at this time.

#42026-01-04

No Comments

#52025-07-06

Everything is just great!

#62025-07-23

Nothing - excellent.

#72011-01-25 12:57:52

uhmm.. you're office was too nice. It made me jealous.

#82025-11-30

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#92010-09-28 11:03:56

no suggestions

#102025-05-14

Customer Rating : 4.7

Based on 637 ratings