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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Time spent with doctor was longer than expected. Doctor said she liked Retin-A Micro.

#12011-03-30 10:03:23

ON Time

#22025-06-15

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#32025-06-27

The doctor was very thorough.

#42026-05-18

I liked how the doctor gave me the prices of procedures that we discussed. Every doctor should do that!!

#52026-04-15

I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.

#62025-07-15

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#72026-01-11

Appt hours are great for early morning. Great staff!

#82026-04-22

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#92012-12-06 11:38:48

The Dr. saw us on time. No waiting.

#102026-05-10

What can we do better?

(answers:373)

Keep doing the same thing.

#12025-07-17

let people know about opportunity for free consultation with Jill(?) when making appointment.

#22010-09-13 11:24:22

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#32011-07-27 15:04:39

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#42025-09-22

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#52025-06-15

I really can't think of anything to add

#62010-11-24 09:41:39

Being able to get an appointment at the time of the outbreak.

#72025-11-05

we are okay

#82025-06-10

A little warmer temperature.

#92010-09-09 16:03:32

Appointments available on shorter notice

#102010-10-25 10:00:31

Customer Rating : 4.7

Based on 637 ratings