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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

very informative about everything

#12025-09-05

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#22011-06-08 09:39:58

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#32025-11-18

The doctor answered all of my questions and concerns

#42026-03-31

Office staff was very polite and Dr was very thorough and everything was automated!

#52025-12-01

Artwork, National Geographic

#62011-05-18 16:03:39

I like the doctor and how careful and thorough she is.

#72025-09-16

Linda and the medical assistant were wonderful

#82011-09-16 11:42:32

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#92026-04-10

Doctor Ringpfeil was very friendly, interested and seemed to take a personal interest in me and my husband.

#102025-09-05

What can we do better?

(answers:373)

The restroom could be cleaner.

#12011-01-19 08:56:51

all good

#22010-10-14 12:21:49

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#32011-08-10 18:44:27

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#42011-09-21 14:47:49

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#52010-11-10 12:28:11

you are the best!

#62011-08-10 10:32:44

I was very happy with the care I received.

#72010-09-14 10:44:00

Excellent experience Can't think of anything I would change

#82011-04-04 11:16:27

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#92011-06-02 13:39:55

You were great. No suggestions

#102025-11-19

Customer Rating : 4.7

Based on 637 ratings