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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#12025-11-12

Patience and Politiness

#22025-11-03

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#32026-05-14

Dr. Ringpfeil is extremely professional and thorough. I appreciated her manner and knowledge and will definately refer her to friends and family.

#42025-08-10

The doctor took a lot of time explaining my treatment and making sure I was comfortable.

#52026-05-16

best waiting room decor ever enjoyed talking to doctor

#62011-01-12 08:19:57

Friendly, curteous service from all I was in contact with.

#72025-09-16

the music and decor of the facility

#82026-05-21

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#92011-01-04 15:49:01

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#102010-11-29 13:43:41

What can we do better?

(answers:373)

Keep up the good work!

#12026-06-10

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#22026-03-21

No complaints at all, but since you asked, receptionist today could have been "warmer"

#32010-08-25 10:41:35

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#42011-02-21 10:56:55

Keep up the good work!

#52025-08-31

everything was beyond my expectations . No doctor has ever given me such a complete exam

#62010-10-07 10:02:42

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#72011-06-02 14:18:32

Everything was perfect today

#82010-10-05 10:42:21

Nothing, Thank you so much.

#92011-03-04 10:10:02

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#102026-03-29

Customer Rating : 4.7

Based on 637 ratings