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Written by Dr. Ringpfeil
Treat Raised Seborrheic Keratoses Liver Spots with ESKATA
Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
STAFF VERY FRIENDLY!
#12025-10-04Timeliness and attention.
#22025-06-13I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!
#32012-12-06 11:38:48The professionalism was awesome.
#42012-07-03 15:04:31Everyone very freindly. That's important.
#52025-12-07Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.
#62011-06-02 16:32:12Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.
#72010-11-29 13:58:59Timeliness and attention.
#82025-10-08jenny's attention was excelent
#92011-11-30 09:16:36Office was comfortable, and staff was extremely friendly and informative.
#102011-01-25 12:57:52What can we do better?
(answers:373)
sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.
#12010-11-04 13:29:14Thank you for your help. I will definitely recommend Dr. Ringpfeil to friends.
#22025-09-14Everything was great
#32025-07-21it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.
#42025-03-30Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.
#52025-03-03Keep doing the same thing.
#62025-09-10Do no change
#72010-08-19 14:48:13Can't think of anything right now.
#82010-10-21 15:50:32Can't think of a thing. I was very impressed.
#92010-09-27 14:45:03Just keep up the good work!
#102025-07-15