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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was friendly, yet professional

#12025-12-15

everyone was very friendly and didn't make me feel self conscious.

#22011-06-01 18:06:14

Every aspect was oustanding, most importantly the expertise of the physician.

#32025-11-21

The attention Dr. Abraham gave to me.

#42012-07-24 12:29:37

Dr. Ringpfeil appeared concerned about me.

#52025-02-24

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#62025-06-17

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#72011-05-26 11:49:32

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#82025-09-25

The service was great!

#92025-07-12

How nice and welcoming everyone is!

#102025-03-03

What can we do better?

(answers:373)

coffee in waiting room

#12011-12-14 11:20:21

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#22011-06-02 14:18:32

Everything was well above my expecatations.

#32025-06-16

So far, everything is great. Looking forward to future visits.

#42025-07-15

music in office was just okay

#52025-06-06

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#62010-09-30 09:51:55

You guys did great. This was a great experience for me

#72010-09-22 12:31:41

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#82025-07-07

All fine

#92025-11-28

The restroom could be cleaner.

#102011-01-19 08:56:51

Customer Rating : 4.7

Based on 637 ratings