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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

ENVIRONMENTALLY CONVENIENT AND EVERYONE WAS EXTREMELY FRIENDLY. ALSO IMPORTANT WAS YOU SERVE YOUR PATIENTS RIGHT ON TIME WITH NO DELAYS WHICH IS ALWAYS A PLUS!

#12012-06-14 10:23:51

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#22026-05-01

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#32012-12-06 11:38:48

Using a computer to fill out the new patient forms!

#42025-09-05

Was able to get an appointment on the same day. Staff worked deligently to assist with my referral

#52011-05-27 10:56:18

Everyone was very nice! Thankyou for all your help!

#62026-04-23

Staff and doctor was very friendly and informative

#72025-10-10

Staff & Doctor were very friendly.

#82025-09-15

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#92026-02-26

The entire staff was friendly and attentive to my childs needs. Thank you!

#102025-08-29

What can we do better?

(answers:373)

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#12011-05-05 13:30:08

Later evening hours and/or weekend hours.

#22011-05-27 15:59:15

you can not top anything. this is the best run office and staff that I have ever been in.

#32011-05-26 11:49:32

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#42011-02-22 11:25:39

You guys did great. This was a great experience for me

#52010-09-22 12:31:41

was fine

#62025-05-24

If it's not broke don't fix it...everything was handled very well

#72026-04-18

No major suggestions. I got all the answers I needed.

#82025-10-26

Lollipops if I don't cry.

#92026-01-10

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#102011-02-14 14:14:53

Customer Rating : 4.7

Based on 637 ratings