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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Yes, straight answers

#12026-03-31

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#22025-08-19

Just friendliness.

#32011-01-05 14:23:47

the whole experience

#42026-03-02

The doctor and assistant were wonderful!!! So friendly and warm. I am so used to doctors being rushed AND condescending. This was a great change!!

#52025-07-13

every thing was great.

#62026-04-19

jenny's attention was excelent

#72011-11-30 09:16:36

The Dr. saw us on time. No waiting.

#82026-03-14

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#92025-11-29

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#102012-06-14 15:35:48

What can we do better?

(answers:373)

REDUCE WAIT TIME TO SEE DOCTOR

#12011-01-10 12:20:58

more relaxing music

#22025-11-08

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#32026-04-15

very satisfied

#42010-10-13 11:22:48

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#52011-07-27 15:04:39

please make a reminder call. I checked my cell for one and you hadn't.

#62025-09-09

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#72010-10-04 12:14:56

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#82011-08-10 18:44:27

please make a reminder call. I checked my cell for one and you hadn't.

#92026-06-04

Completely satisfied

#102010-10-20 09:59:20

Customer Rating : 4.7

Based on 637 ratings