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Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the office looks great, doctor is very nice and helpful

#12026-05-09

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#22011-06-02 13:39:55

Friendly, well educated

#32025-09-05

the atmosphere alomg with the professionalism of the staff.

#42025-10-04

Office staff was very polite and Dr was very thorough and everything was automated!

#52025-07-07

Everyone was friendly, yet professional

#62026-01-24

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#72011-01-25 09:09:30

The doctor didn't rush

#82025-08-16

Everybody was friendly and helpfull.

#92026-06-12

Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.

#102011-06-02 14:18:32

See more patient answers >>

What can we do better?

(answers:373)

There is nothing I can even think of! Wonderful Staff!!

#12011-09-09 15:04:20

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#22011-06-02 14:18:32

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#32026-05-07

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#42011-02-21 10:56:55

every thing was great!

#52025-11-29

everything was great, i don't have any suggestions

#62010-10-25 11:08:34

Always laugh at my jokes.

#72025-12-27

Excellent experience Can't think of anything I would change