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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Staff and doctor was very friendly and informative

#12025-12-02

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#22025-06-11

I liked the friendlyness and professionalism of the staff and the MD. I was very impressed with the thorough examination I received and the way the MD explained what she found on that exam.

#32025-09-26

Latte!

#42011-06-02 09:33:27

The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.

#52026-01-06

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#62025-06-24

taken promptly for appointment

#72010-11-08 14:14:51

dr. ringpfiel's fabulous jewelry.

#82011-01-20 10:35:40

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#92012-12-06 11:38:48

informative and efficient

#102012-09-05 09:52:41

What can we do better?

(answers:373)

please make a reminder call. I checked my cell for one and you hadn't.

#12025-05-21

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#22011-03-24 10:10:11

NO COMMENT AT THIS TIME.

#32025-09-30

Completely satisfied

#42010-10-20 09:59:20

nothing

#52010-09-13 14:34:51

Try to get enrolled as a provider in Tricare Prime!

#62025-06-10

no complaints. everything was fine.

#72025-08-30

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#82011-09-16 11:42:32

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#92025-03-07

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#102025-04-11

Customer Rating : 4.7

Based on 637 ratings