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Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the professionalism and everyone made me feel comfortable.

#12025-12-30

Andrea was very nice and helpful!

#22025-08-02

The staff were very professional and service was above those i have had in the past.

#32011-03-29 09:40:00

No wait time for appointment - attentiveness of PA

#42011-05-04 19:03:57

Time spent with doctor was longer than expected. Doctor said she liked Retin-A Micro.

#52011-03-30 10:03:23

Everyone was cordial and very attentive. Will definitely come back.

#62026-03-25

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#72025-08-12

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#82025-11-21

Everyone was knowledgeable and comfortable... clean, efficient, great!

#92011-04-18 09:46:06

i would like to think more about that

#102026-02-06

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What can we do better?

(answers:373)

Everything was very clean and I cannot think of much you could do better.

#12026-03-25

Nothing missing.

#22025-09-02

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#32026-02-11

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#42025-07-24

smile more

#52010-09-09 10:34:11

No complaints at all. Excellent experience

#62010-09-30 10:38:51

totally satisfied with everything

#72026-06-09

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#82011-06-02 14:18:32

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#92011-02-09 12:32:20

no suggestions

#102025-10-23

see more patient answers >>