Book
Appt
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

Loading calendar…

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#12011-11-17 15:30:47

Everyone was very friendly and considerate. I did have to wait a little longer for the doctor to come in but the medical assistant was so polite and came in to offer me a magazine.

#22025-09-19

speed of the apt. Dr. Took time to share thoughts

#32025-06-30

Very nice office, physician, physician's assistant are extremely helpful and understanding.

#42025-10-12

Comfortable visit in a professional, reassuring, pleasant environment.

#52025-10-21

I liked scheduling my appointment online, it was fast and simple.

#62012-10-02 10:02:31

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#72011-01-04 10:23:13

Everything

#82025-10-22

EVERYONE WAS VERY NICE AND FRIENDLY AND I ESPECIALLY LIKED EVRYONES SMILE!

#92010-12-14 11:35:36

There is an open, respectful friendliness about the practise.

#102026-02-18

What can we do better?

(answers:373)

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#12026-01-06

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#22026-01-17

Great practice

#32011-03-14 13:52:46

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#42011-06-02 14:18:32

couldnt be any better

#52026-01-04

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#62025-07-24

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#72010-08-23 17:00:56

A sign in front of office to locate parking for first timers would be helpful.

#82025-06-25

music mix

#92025-10-12

Just continue your good work to keep your credibility in place.

#102010-10-12 10:33:59

Customer Rating : 4.7

Based on 637 ratings