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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness and professionalism

#12025-08-20

How great the Doctor was

#22025-12-01

The staff and physician were excellent! Thanks so much!

#32026-01-06

The doctor's thoroughness and professionalism and bedside manner. Also the offioce music was very pleasant.

#42025-12-04

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#52026-06-19

Doctor's thoroughness and bedside manner (and great blue eyes).

#62026-03-09

The general friendliness, and knowledgeability of the Dr and staff.

#72026-03-24

Fast, fun, very pretty office, excellent art works

#82010-12-07 10:07:04

Woderful atmosphere and service

#92025-09-01

office is clean

#102011-05-02 14:47:10

What can we do better?

(answers:373)

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#12011-08-10 15:47:37

No major suggestions. I got all the answers I needed.

#22026-03-25

Everything is just great!

#32025-07-06

I'm sending my whole family here. It's wonderful.

#42025-11-09

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#52026-05-29

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#62011-01-31 10:42:48

no complains

#72025-12-21

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#82011-09-21 14:47:49

You were amazing

#92010-09-28 09:24:38

Talk a little slower

#102011-09-12 11:44:23

Customer Rating : 4.7

Based on 637 ratings