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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#12025-11-01

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#22025-06-09

The time the doctor took in answering questions and discussing issues

#32026-03-14

Music. Dr. Ringpfeil. MA/Kathleen.

#42025-06-02

Staff was friendly, attentive and polite. Dr Ringpfeild is the first Dr I seen that has been able to provide a viable resolution for my condition

#52025-05-04

I was extremely impressioned with the professionalism of the entire staff and the uplifing atmosphere of the office as it made me feel relaxed and welcomed. I love the color scheme of the office too!

#62025-06-06

friendly, quick, thorough

#72026-03-09

How great the Doctor was

#82026-03-19

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#92026-03-04

Everybody was friendly and helpfull.

#102026-03-22

What can we do better?

(answers:373)

smile more

#12010-09-09 10:34:11

I cannot think of a thing that would make the visit any better.

#22010-11-03 15:36:43

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#32011-06-02 14:18:32

can't think of anything

#42011-12-12 10:13:47

Service was excellent, keep up your service as is.

#52025-11-10

There's nothing better, u already doing well.

#62026-02-17

Just keep up the good work!

#72025-07-08

Everything was great!

#82011-02-17 17:11:54

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#92010-11-04 13:29:14

Everything was great.

#102025-11-27

Customer Rating : 4.7

Based on 637 ratings