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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Yes, I liked Dr. Ringpfeil's attentive, friendly demeanor and the fact that she expained things well, making available every sort of treatment, but also making clear what was needed/recommended and what could/should be skipped in a sensible, conservative approach.

#12025-10-12

comfortable setting, nice office, helpful/polite staff

#22025-06-20

Friendliness and professionalism

#32025-03-03

Very nice office, physician, physician's assistant are extremely helpful and understanding.

#42025-12-05

I have al;ways liked the Doctor and the satff

#52010-11-17 15:23:04

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#62025-06-28

I enjoyed the French music in the reception area.

#72025-11-10

the personalized acne regiment.

#82025-02-18

VERY efficient.I loved that.

#92011-05-09 10:24:13

best waiting room decor ever enjoyed talking to doctor

#102011-01-12 08:19:57

What can we do better?

(answers:373)

Can't everything was excellent!!!

#12011-12-06 11:22:30

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#22025-07-14

u r awesome, make everything FREE!, haha jk, worth every penny!

#32011-12-21 17:29:36

No changes needed.

#42025-10-22

Everything was excellent

#52025-07-31

Nothing I can think of

#62025-05-25

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#72010-10-13 09:38:13

everything was wondurful. Thanks!

#82025-03-22

keep on doing excellent customer service skills

#92025-12-31

Excellent, no improvement needed.

#102025-09-15

Customer Rating : 4.7

Based on 637 ratings