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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Treat Raised Seborrheic Keratoses Liver Spots with ESKATA

Although raised dark spots, which are also called seborrheic keratoses (SKs), might be harmless, they are still considered unsightly by some. People that suffer from raised dark spots will often do anything to get rid of them.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#12026-01-26

I felt at ease and well informed.

#22011-01-27 16:47:12

Everything

#32025-07-01

The doctor answered all of my questions and concerns

#42025-07-24

respectful and relaxing

#52025-12-25

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#62011-12-14 08:52:39

best waiting room decor ever enjoyed talking to doctor

#72011-01-12 08:19:57

informative and efficient

#82012-09-05 09:52:41

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#92011-06-02 16:32:12

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#102011-12-05 10:22:59

What can we do better?

(answers:373)

All fine

#12025-12-17

Please send out paperwork in advance for pediatric patients

#22025-12-24

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#32010-11-04 16:32:44

Can't think of anything staff were very helpful

#42025-06-05

Service was fantastic. No suggestions.

#52011-11-29 13:58:45

can't think of anything

#62011-12-12 10:13:47

I would have liked to pay in cash but the receptionist had no change.

#72025-10-07

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#82011-01-31 10:42:48

You can't improve upon excellence.

#92026-01-26

No suggestions

#102025-08-22

Customer Rating : 4.7

Based on 637 ratings