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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4030
Last updated: 6/27/2023 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#12010-11-29 10:34:31

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#22023-07-21

I WAS VERY COMFORTABLE WITH THE VISIT

#32023-07-08

Very Professional and Friendly. Would definitely recommend to friends and family.

#42023-04-27

respectful and relaxing

#52023-06-22

I liked the computers.

#62023-09-15

Everything even your choice of music.

#72023-08-14

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#82023-06-06

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#92022-11-16

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#102023-03-11

What can we do better?

(answers:373)

keep up the good work. you have an excellent service and your office is great

#12023-06-26

Keep doing what you are doing!

#22022-11-03

It's a little warm in the office.

#32023-08-31

I can't think of anything else that you can do, everything was excellent.

#42023-09-04

Nothing missing.

#52023-09-21

Couldn't be better!

#62022-11-14

don't change a thing!

#72023-05-20

It was a very good visit! Thank You!

#82023-08-17

No suggestions

#92023-05-04

Just don't change what you're doing

#102023-08-12

Customer Rating : 4.6

Based on 402 ratings