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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

speed of the apt. Dr. Took time to share thoughts

#12024-05-24

Friendly staff and atmosphere

#22010-11-15 14:39:37

The prfessionalism of the staff and the attentiveness of the physician. Also the timliness of the staff.

#32011-01-26 08:55:26

I liked that Dr.Ringpfeil answered all of my questions, and spent time with me going over all the problems.She is very helpful and knowlegable.

#42023-12-16

Everyone was so pleasant,and nice.

#52023-10-31

Little to no waiting

#62012-09-19 10:54:21

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#72024-05-19

The doctor was very attentive.

#82010-12-08 09:37:02

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#92010-11-29 13:43:41

From the moment I walked in the great experience started for me.

#102024-02-26

What can we do better?

(answers:373)

Just keep up the good work!

#12023-08-17

Great practice

#22011-03-14 13:52:46

Excellent experience Can't think of anything I would change

#32011-04-04 11:16:27

that you can call the insured company ehen there's a problem

#42023-12-30

Thank you for your help. I will definitely recommend Dr. Ringpfeil to friends.

#52024-01-26

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#62023-08-22

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#72024-05-18

before prescribing a very expensive treatment, inform the patient you are doing so.

#82024-02-24

Everything was great!

#92024-07-25

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#102011-03-11 14:29:03

Customer Rating : 4.6

Based on 537 ratings