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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The art on the walls.

#12023-11-10

The Dr. is very personable.

#22024-05-22

Very Friendly

#32024-07-12

Doctor Ringpfeil was very friendly, interested and seemed to take a personal interest in me and my husband.

#42024-03-09

This is an amazingly professional as well as patient-oriented practice. Thank you! I will highly recommend your practice to everyone.

#52012-08-31 09:32:27

Dr. Ringpfiel was very attentive; she explained very clearly different treatments and their outcomes and gave me some alternatives I could choose from. I was extremely pleased by the Dr's professionalism, excellence, kindness and attention. Definitely one of the best services I have received! I am bringing my son in 3 weeks!

#62023-11-13

I love the Edith Piaf music being piped in - that was an awesome touch.

#72024-03-08

Professionallism

#82024-02-04

All

#92024-04-04

Friendly, well educated

#102023-12-20

What can we do better?

(answers:373)

that you can call the insured company ehen there's a problem

#12024-05-30

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#22010-12-15 19:35:32

that you can call the insured company ehen there's a problem

#32023-10-19

wouldnt change nothing

#42024-07-16

service wonderful!

#52011-01-03 11:45:01

This has been one the best office that i have been to in forever.

#62024-06-01

music in office was just okay

#72023-09-17

Keep doing what you're doing.

#82023-12-09

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#92024-01-09

Everything was great!

#102023-12-04

Customer Rating : 4.7

Based on 637 ratings