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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 3913
Last updated: 12/1/2021 11:06 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#12011-12-14 08:52:39

love the new office!!!!

#22021-11-26

The Dr. saw us on time. No waiting.

#32021-03-14

Excellent service, did not have to wait long to be seen!

#42021-04-10

Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.

#52021-03-06

the personalized acne regiment.

#62021-02-23

LIKE THE WAY WAY THE EXPLAIN THE PROCEDURE ,AND ALSO LIKE THE STAFF PATIENT INTERACTION.

#72012-10-09 10:22:11

office is clean

#82011-05-02 14:47:10

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#92021-06-12

Dr. Ringpfeil

#102021-09-25

What can we do better?

(answers:373)

Appointments on Fridays

#12010-09-27 09:26:48

nothing everything is fine as is.

#22021-03-16

Everything was great!

#32011-02-17 17:11:54

everything was great.

#42011-03-18 11:09:57

I actually appreciated and was so very happy with all aspects of my visit.

#52021-08-03

your office was just as described to me, most impressive!

#62011-09-07 11:57:29

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#72010-10-13 09:38:13

I do not believe there is a need to improve.

#82010-11-01 14:00:26

A sign in front of office to locate parking for first timers would be helpful.

#92021-01-04

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#102010-09-28 11:03:56
Customer Rating : 4.5

Based on 275 ratings