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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 3850
Last updated: 1/27/2021 1:24 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Clean, bright, well appointed office

#12020-11-06

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#22020-09-20

Love visiting with Jill - she makes the visit easy.

#32010-11-11 16:01:31

Friendliness

#42020-06-21

Everything was great.

#52010-11-10 10:00:27

The aesthetician was great, very straight forward and running on time!

#62011-05-05 13:30:08

Loved the doctor. She was very friendly and it was refreshing to see someone who actually enjoys their job!

#72010-11-11 09:48:40

The care, attention and kindness were remarable--thank you!

#82020-03-17

Facility was very contemporary. Very welcoming.

#92011-05-02 09:29:24

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#102012-12-03 17:05:27

What can we do better?

(answers:373)

Everything was wonderful - no complaints at all!

#12020-07-07

open an office in NJ

#22020-01-30

coffee in waiting room

#32011-12-14 11:20:21

Nothing missing.

#42021-01-08

Complimentary BMW with first visit

#52020-05-09

Keep up the great work!

#62011-03-03 11:57:42

I did not have any issues. The service was great.

#72020-05-10

Can't everything was excellent!!!

#82011-12-06 11:22:30

no complains

#92020-08-08

Everything was excellent.

#102021-01-07
Customer Rating : 4.5

Based on 178 ratings