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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 3878
Last updated: 6/16/2021 3:32 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

THE DOCTOR WAS GREAT. REALLY EXPLAINED THINGS WELL AND LISTENED TO MY CONCERNS.

#12021-06-22

ENVIRONMENTALLY CONVENIENT AND EVERYONE WAS EXTREMELY FRIENDLY. ALSO IMPORTANT WAS YOU SERVE YOUR PATIENTS RIGHT ON TIME WITH NO DELAYS WHICH IS ALWAYS A PLUS!

#22012-06-14 10:23:51

The doctor was friendly and very thorogh -- I didn't feel rushed.

#32021-04-29

Everyone was lovely and the office looks beautiful.

#42021-03-23

There was no option to thank Andrea, but she also did a lovely job.

#52011-12-20 08:37:39

It was delightful to find a physician who really listened! Thank you.

#62020-08-22

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#72021-05-22

I found this to be a very pleasant and professional appointment -- better than most .... I would absolutely recommend to others and will utilize the many services available at this office.

#82010-12-15 11:51:05

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#92020-09-18

Office was lovely and roomy....the giveaways are a nice touch.

#102020-08-20

What can we do better?

(answers:373)

No comments, everything is great.

#12011-02-21 13:37:17

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#22011-09-16 11:42:32

I think everything was wonderful. Keep up the good work!

#32011-02-22 09:25:17

Everything was great! No further suggestion at this time.

#42021-03-06

no complaints. everything was fine.

#52021-01-13

clear directions to facility

#62021-01-28

watercooler in waiting room.

#72021-05-12

give me choices of what type of medicines that i can take

#82021-06-15

that you can call the insured company ehen there's a problem

#92021-04-21

please change the paintings in the reception area....

#102011-02-02 11:01:42
Customer Rating : 4.5

Based on 238 ratings