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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Parking

#12024-09-04

everything was wonderful.

#22024-07-06

I liked the staff, the office, decor, music and the overall atmosphere. I felt comfortable. I will definitely recommened this practice in the future.

#32024-08-18

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#42011-12-14 08:52:39

Everyone was very friendly

#52024-08-16

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#62011-06-02 13:39:55

Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.

#72011-06-02 14:18:32

I was given sufficient time with the doctor and her assistant to ask questions and explain my skin history.

#82024-05-01

I LOVE the art work!

#92010-12-13 11:51:50

The friendly people who work here are great. Probably the best thing, though, is the timeliness of service. Most physicians make me wait far past my appointment time. I appreciate on-time service immensely!

#102024-02-21

What can we do better?

(answers:373)

Tea? Just kidding! Everything was great.

#12010-10-26 10:16:13

Nothing, my visit was great.

#22024-02-28

n/a

#32024-09-18

Everyone and everything is excellent!

#42011-03-23 10:51:26

Can't think of anything staff were very helpful

#52024-10-17

Can't think of anything right now.

#62010-10-21 15:50:32

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#72024-07-30

everything was fine

#82011-02-24 15:01:34

Keep me informed of specials on products that might be good for my skin.

#92011-01-05 16:01:31

just keep up the good work

#102011-04-19 10:17:20

Customer Rating : 4.7

Based on 637 ratings