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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 3897
Last updated: 9/15/2021 5:01 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

good service

#12011-04-19 10:17:20

the atmosphere alomg with the professionalism of the staff.

#22020-12-29

Everyone was very friendly

#32020-09-26

Talking with the Physician

#42021-07-10

Everyone was incredibly kind, informative and helpful. It was one of the best doctor office experiences I've ever had.

#52020-11-24

the swiftness and kindness of the staff, felt very comfortable

#62020-10-19

Cute babes that worked in the office.

#72020-09-26

respectful and relaxing

#82021-09-17

Beautiful Office and Wonderful Staff!

#92020-11-04

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#102020-12-27

What can we do better?

(answers:373)

no complains

#12021-01-20

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#22021-03-26

more availability for appointments.

#32021-06-18

my visit was great

#42021-09-04

Everything was perfect today

#52010-10-05 10:42:21

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#62020-11-17

So far so good!

#72011-01-04 10:23:13

You were amazing

#82010-09-28 09:24:38

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#92011-07-11 11:52:49

let people know about opportunity for free consultation with Jill(?) when making appointment.

#102010-09-13 11:24:22
Customer Rating : 4.5

Based on 275 ratings