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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3913
Last updated: 12/1/2021 11:06 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.

#12011-05-20 16:26:57

Dr Ringpfiel is clearly extremely knowledgable, and dhe took the time to listen completely to me about my condition. I really appreciated the time she took with me, and I am confident she is on the right path for treatment.

#22020-12-23

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#32011-11-10 12:40:32

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#42010-11-29 13:43:41

Alana was wonderful. Her manner of dealing with patients is something to be admired.

#52011-11-30 11:47:43

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#62021-10-09

Pleasant staff

#72021-02-27

New options! Every dermatologist I've gone to says and does the same things. I'm happy to be trying something new since those other methods didn't work.

#82011-05-19 10:14:50

I enjoyed the French music in the reception area.

#92021-02-12

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#102021-10-18

What can we do better?

(answers:373)

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#12011-11-03 10:28:10

So far, everything is great. Looking forward to future visits.

#22021-09-20

Stay the same.

#32021-07-02

No comments, everything is great.

#42011-02-21 13:37:17

Information for patients to take on latest findings/research in the field

#52021-06-14

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#62021-02-18

Don't change a thing

#72010-12-14 13:17:28

Everything was great! No further suggestion at this time.

#82021-06-09

I'm sending my whole family here. It's wonderful.

#92021-02-24

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#102021-06-28
Customer Rating : 4.5

Based on 275 ratings