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# of surveys: 3807
Last updated: 07/23/2020 9:55 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Climate and environment

#12020-04-08

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#22020-01-21

Linda and the medical assistant were wonderful

#32011-09-16 11:42:32

The waiting room had interesting products and information. The staff were professional, kind and had a nice process.

#42010-11-10 12:28:11

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#52020-05-01

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#62012-12-13 10:14:16

The knowledge, helpfulness, and friendliness of every person in this office has made me decide to have my daughter and me be seen here instead of by a doctor in the area in which we live (more than half an hour away). Thank you.

#72020-07-10

The friendliness of the doctor and staff

#82011-01-24 15:16:37

The office has a very relaxed setting this was the most comfort that I ever felt going to any doctors office, and also great music, you guys we here from me around the holidays and after my outcome with the other specialist!!! Thanks again!! Service AAAAA+++++++++

#92020-03-22

Time spent with doctor was longer than expected. Doctor said she liked Retin-A Micro.

#102011-03-30 10:03:23

See more patient answers >>

What can we do better?

(answers:373)

All fine

#12019-11-08

don't change a thing!

#22019-10-13

No complaints at all. Excellent experience

#32010-09-30 10:38:51

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#42019-10-07

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#52019-09-19

you can not top anything. this is the best run office and staff that I have ever been in.

#62011-05-26 11:49:32

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#72020-02-15

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#82019-10-14

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#92019-12-05

Better parking?

#102019-09-30

see more patient answers >>