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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3952
Last updated: 6/16/2022 2:45 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness

#12022-01-18

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#22021-11-02

Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.

#32011-06-02 14:18:32

The entire staff was very attentive.

#42022-01-30

Very impressed by the Doctor and staff.

#52022-03-13

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#62011-05-05 14:42:55

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#72022-04-15

Friendliness

#82011-01-03 09:55:52

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#92011-11-17 12:08:50

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#102011-05-26 09:34:01

What can we do better?

(answers:373)

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#12021-10-12

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#22011-07-12 14:35:20

open an office in NJ

#32022-04-02

REDUCE WAIT TIME TO SEE DOCTOR

#42011-01-10 12:20:58

less waiting time in the room

#52022-05-09

Only the 30 minute wait time really should be shortened.

#62022-05-22

Keep doing the same thing.

#72022-05-15

clear directions to facility

#82022-04-08

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#92021-07-10

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#102011-05-19 10:14:50

Customer Rating : 4.6

Based on 351 ratings