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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I have been extremly impressed with this practice.

#12011-04-13 12:25:11

ON Time

#22023-12-11

cleanliness of office, layout of facility, short wait time to see physician, communication skills of physician and medical asst.

#32023-06-13

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#42023-10-11

Everybody was polite and understanding. I will definetly be coming back.

#52011-05-24 14:13:45

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#62023-09-01

overall professionalism of entire staff

#72023-10-30

Dr. Ringpfeil listened patiently and explained treatment and diagnosis thoroughly

#82023-11-28

Office looks great!

#92023-11-18

Promptness

#102011-06-06 08:59:45

What can we do better?

(answers:373)

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#12010-10-04 12:14:56

Do no change

#22010-08-19 14:48:13

tell the Dr. to stop snowboarding and come back to skiing..;-)

#32011-12-07 10:55:46

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#42011-04-29 11:02:03

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#52010-09-28 11:03:56

Everything was wonderful

#62024-04-22

Have the patient internet working

#72011-09-08 11:08:45

Keep doing what you are doing!

#82024-01-25

Don't change a thing

#92010-12-14 13:17:28

Everything was great

#102023-10-06

Customer Rating : 4.6

Based on 537 ratings