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# of surveys: 3794
Last updated: 05/12/2019 12:53 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The time the Doctor spent talking to me about my problem. She did not rush.

#12011-12-15 12:54:52

the fact that the garbage cans in the bathroom opened electronically.

#22012-10-16 11:13:16

The help desk (reseptionist/m.a) was phenomenal!

#32020-03-29

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#42012-12-14 09:58:48

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#52020-04-24

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#62019-06-16

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#72011-01-04 10:23:13

The whole visit

#82020-01-28

Every aspect was oustanding, most importantly the expertise of the physician.

#92019-10-22

The whole visit

#102020-03-17

See more patient answers >>

What can we do better?

(answers:373)

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#12011-03-11 14:29:03

Nothing, Thank you so much.

#22011-03-04 10:10:02

before prescribing a very expensive treatment, inform the patient you are doing so.

#32020-03-03

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#42010-10-12 12:10:30

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#52020-04-07

So far so good!

#62011-01-04 10:23:13

Everthing was excellent

#72010-10-27 13:58:55

that you can call the insured company ehen there's a problem

#82020-01-11

this is my first time so will let you know as time progresses

#92010-11-02 11:02:24

I was very pleased!!

#102019-11-08

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