Book
Appt
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Credit Card Authorization

The card will not be charged at this time.
We will charge the card for copay, coinsurance, or deductible if determined by your insurance policy.

no nicknames please





Card Information

Thank you

Thank you for authorizing your card!

Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3897
Last updated: 9/15/2021 5:01 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

From the moment I walked in the great experience started for me.

#12021-07-21

The whole visit

#22021-08-28

the personalized acne regiment.

#32021-08-05

That was the most thorough appointment I have had in a very long time. I was given numerous options that were tailored for my skin needs.

#42011-12-06 10:16:06

I felt at ease and well informed.

#52011-01-27 16:47:12

the staff was extremely friendly, polite and worked well with my 6 year old

#62021-06-05

The doctor answered all of my questions and concerns

#72020-10-02

The service overall was excellent!

#82012-07-06 12:10:33

Everyone was very friendly and considerate. I did have to wait a little longer for the doctor to come in but the medical assistant was so polite and came in to offer me a magazine.

#92021-02-02

I love the Edith Piaf music being piped in - that was an awesome touch.

#102020-12-31

What can we do better?

(answers:373)

Be on time for our appointments

#12011-11-16 13:56:14

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#22021-08-13

website access to new patients more visable on site

#32021-09-05

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#42021-05-21

You guys did great. This was a great experience for me

#52010-09-22 12:31:41

I would have liked to pay in cash but the receptionist had no change.

#62021-03-26

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#72011-06-02 14:18:32

Everything was great thanks!

#82011-02-25 11:46:15

Nothing missing.

#92021-07-23

No room for improvement

#102020-10-15
Customer Rating : 4.5

Based on 275 ratings