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# of surveys: 3952
Last updated: 6/16/2022 2:45 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Friendliness

#12022-01-18

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#22021-11-02

Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.

#32011-06-02 14:18:32

The entire staff was very attentive.

#42022-01-30

Very impressed by the Doctor and staff.

#52022-03-13

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#62011-05-05 14:42:55

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#72022-04-15

Friendliness

#82011-01-03 09:55:52

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#92011-11-17 12:08:50

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#102011-05-26 09:34:01

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What can we do better?

(answers:373)

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#12021-10-12

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#22011-07-12 14:35:20

open an office in NJ

#32022-04-02

REDUCE WAIT TIME TO SEE DOCTOR

#42011-01-10 12:20:58

less waiting time in the room

#52022-05-09

Only the 30 minute wait time really should be shortened.

#62022-05-22

Keep doing the same thing.

#72022-05-15

clear directions to facility

#82022-04-08

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#92021-07-10

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#102011-05-19 10:14:50

see more patient answers >>