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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3850
Last updated: 1/27/2021 1:24 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#12021-01-13

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#22011-09-28 14:40:16

Linda was very thorough and took time with me rather than rush me like she couldn't wait to get to the next patient. I've had that experience before so I appreciated that.

#32011-06-02 14:59:00

The music and the abience in the office was superb!

#42020-11-09

How great everyone treats you here!

#52021-01-11

I was pleased that the Dr acknowleged my children and was patient with them during the visit.

#62020-09-15

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#72020-06-06

The time the doctor spent with me.

#82020-05-11

I enjoyed how friendly everyone was.

#92020-02-01

I am very self conscious about my acne but everyone made me feel very comfortable!

#102020-03-04

What can we do better?

(answers:373)

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#12020-10-22

before prescribing a very expensive treatment, inform the patient you are doing so.

#22020-02-11

uhmm.. you're office was too nice. It made me jealous.

#32020-03-06

Better parking?

#42020-12-15

Everything was great! No further suggestion at this time.

#52020-03-15

Keep it up!

#62021-01-13

just keep giving me good news and no cancer.

#72020-12-09

Service was extremely good.

#82011-01-27 16:47:12

more sample products

#92011-06-02 14:59:00

I think that you should just mkae the vists a little bit quicker, and thats all.

#102010-10-27 08:46:34
Customer Rating : 4.5

Based on 178 ratings