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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 4030
Last updated: 6/27/2023 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#12023-01-11

It was a very good experience in all - see you next year!

#22023-03-16

Everything was great. Very prompt, attentive service. Thank you.

#32023-05-28

I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.

#42022-10-27

Liked the all the friendliness of the doctor's assistants and the doctor as well. also loved the brightness and colors of the waiting room.

#52023-02-08

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#62011-05-26 10:18:40

nice music!

#72022-10-13

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#82012-10-16 12:55:55

Medical Assistant was really friendly.

#92023-01-08

The staff and physician were excellent! Thanks so much!

#102022-12-22

What can we do better?

(answers:373)

u r awesome, make everything FREE!, haha jk, worth every penny!

#12011-12-21 17:29:36

?water cooler in the waiting room?

#22023-02-02

Just don't change what you're doing

#32023-03-08

Nicer chairs in office

#42011-01-24 14:33:36

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#52022-10-24

I was served perfectly

#62011-02-14 08:46:29

Give me a good report!!!!!!

#72023-08-04

NO COMMENT AT THIS TIME.

#82022-10-12

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#92010-10-04 12:14:56

everything was great, i don't have any suggestions

#102010-10-25 11:08:34

Customer Rating : 4.6

Based on 402 ratings