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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3897
Last updated: 9/15/2021 5:01 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor was very nice and seemed to care about the patient. She asked me many questions. Office is very clean and professional looking.

#12020-12-21

comfortable setting, nice office, helpful/polite staff

#22020-12-02

appreciated the thorough explanation from the doctor and the instant research on a product I wanted to know more about

#32021-08-04

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#42012-06-14 15:35:48

THE STAFF AND THE PAINTINGS - lINDA WAS A GOOD LISTENER AND EXPLAINED EVERYTHINF IN DETAIL - SHE DID MOT RUSH ME - I LIKE THAT - ERIN WAS PLEASANT AND VERY PROFESSIONAL . I WAS A GOOD VISIT- THNKA YOU

#52011-04-01 14:05:41

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#62020-11-14

The aesthetician was great, very straight forward and running on time!

#72011-05-05 13:30:08

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#82011-12-14 08:52:39

Everyone was helpful. The appointment time was met and the service was wonderful.

#92012-12-04 12:12:44

Loved everything! Thank you so much

#102020-10-11

What can we do better?

(answers:373)

No room for improvement

#12021-01-17

Keep up the thinks you are doing....

#22021-06-16

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#32010-12-15 19:35:32

No complaints - overall best experience at any dermatologist.

#42011-09-27 12:59:17

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#52011-07-26 14:19:25

I was feeling a bit thirsty the whole stay in the office, maybe making some water available during waiting time would make the stay more comfortable.

#62021-05-09

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#72011-06-22 17:06:20

Its hard to find anything that you guys didn't do correct. Keep up the good work

#82011-08-03 11:52:57

It's a little warm in the office.

#92021-08-13

Everything was delightfully pleasant and comforting.

#102011-03-28 09:42:42
Customer Rating : 4.5

Based on 275 ratings