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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3825
Last updated: 10/12/2020 12:11 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#12019-12-30

Explanation by both DR. and assistant Thanks!

#22020-09-01

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#32020-03-11

Pretty, Friendly Ladies up front!

#42011-01-13 11:13:22

efficiency, carefulness, thoroughness very much in evidence.

#52020-01-07

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#62011-01-04 10:23:13

no everything was great. everyone is so wonderful

#72020-02-11

Yes, I liked Dr. Ringpfeil's attentive, friendly demeanor and the fact that she expained things well, making available every sort of treatment, but also making clear what was needed/recommended and what could/should be skipped in a sensible, conservative approach.

#82020-07-25

politeness

#92020-02-21

The service was great!

#102020-02-17

What can we do better?

(answers:373)

No changes recommended at this time.

#12020-09-06

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#22020-09-20

Appointments on Fridays

#32010-09-27 09:26:48

Can't think of anything. I feel good about this visit.

#42010-09-09 11:47:56

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#52010-09-09 11:12:17

all good

#62010-10-14 12:21:49

Improve the movement of the mouse on its pad.

#72019-12-16

Can't think of anything, all was excellent.

#82011-05-03 10:51:30

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#92010-10-12 12:10:30

I think that you should just mkae the vists a little bit quicker, and thats all.

#102010-10-27 08:46:34
Customer Rating : 4.5

Based on 178 ratings