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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3847
Last updated: 1/12/2021 12:30 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Office ambiance and the how attentive everyone is in the office.

#12020-11-05

My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.

#22020-11-17

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#32020-03-30

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#42011-04-19 09:23:01

The Dr. saw us on time. No waiting.

#52020-10-05

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#62010-11-11 10:41:38

Very nice medical assistant and doctor.

#72011-05-25 11:22:06

I admired the advanced technology used by the office. I am all for the use of technology.

#82011-05-05 10:59:36

Everyone was so pleasant,and nice.

#92020-09-21

I loved the way Dr.Ringpfeil listened to my concerns and I also loved the fact that Dr. Ringpfeil very clearly expressed her views. I think she is an excellent doctor.

#102020-04-12

What can we do better?

(answers:373)

this is my first time so will let you know as time progresses

#12010-11-02 11:02:24

No suggestions

#22020-11-28

Only the 30 minute wait time really should be shortened.

#32020-10-25

The entire visit was just perfect so I had no suggestions at this time.

#42010-10-05 12:14:11

it was a little warm in the waiting area

#52021-01-06

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#62010-12-13 11:23:03

everything was great! as always nothing i can say to improve on! jill is always attentive and very thorough:)

#72010-10-27 12:20:56

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#82020-06-11

no complaints. everything was fine.

#92020-01-25

You guys did great. This was a great experience for me

#102010-09-22 12:31:41
Customer Rating : 4.5

Based on 178 ratings