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# of surveys: 3794
Last updated: 05/12/2019 12:53 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everything was great!!!!!! I am so glad I found this place!

#12020-05-17

Beautiful reception/waiting areas

#22011-05-27 15:59:15

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#32019-12-05

Office staff was very polite and Dr was very thorough and everything was automated!

#42019-11-16

The entire staff was very attentive.

#52019-10-30

prompt everything explained clearly

#62020-02-27

i was pleased that she knew the italian language,it helped me a lot!!!!

#72019-06-12

professional staff

#82010-12-02 11:39:52

The knowledge, helpfulness, and friendliness of every person in this office has made me decide to have my daughter and me be seen here instead of by a doctor in the area in which we live (more than half an hour away). Thank you.

#92020-03-05

i was pleased that she knew the italian language,it helped me a lot!!!!

#102020-04-22

What can we do better?

(answers:373)

Couldn't be better!

#12020-04-27

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#22011-03-24 10:10:11

Stay the same.

#32019-11-14

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#42010-11-08 11:23:38

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#52019-07-20

Please send out paperwork in advance for pediatric patients

#62019-09-19

Don't know, you guys did a great job.

#72019-11-10

Evening hours

#82019-09-28

Can't everything was excellent!!!

#92011-12-06 11:22:30

less waiting time in the room

#102020-04-26