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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The time and attention from the Doctor....

#12024-04-18

A good service

#22023-10-04

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#32011-01-25 09:09:30

Everyone was very attentive and helpful.

#42023-06-22

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#52010-11-11 10:41:38

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#62024-06-08

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#72010-12-01 14:40:20

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#82012-12-13 10:14:16

overall professionalism of entire staff

#92024-04-28

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#102023-08-29

What can we do better?

(answers:373)

Maybe some more magazines for the guys. I`ll bring a few in...

#12024-02-28

coffee in waiting room

#22011-12-14 11:20:21

frankly, everything was excellent

#32011-08-01 16:26:25

Get some better parking spaces

#42024-05-31

A follow up, even if its an email, after the apt. could help!

#52010-08-23 16:38:55

Can't think of anything staff were very helpful

#62023-06-23

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#72011-07-11 11:52:49

No complaints at all, but since you asked, receptionist today could have been "warmer"

#82010-08-25 10:41:35

Better parking?

#92023-08-20

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#102023-11-29

Customer Rating : 4.6

Based on 537 ratings