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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 3952
Last updated: 6/16/2022 2:45 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The reassurance that my concerns were addressed.

#12010-11-09 11:24:08

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#22011-01-04 15:49:01

love the new office!!!!

#32022-03-03

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#42011-09-28 14:40:16

How competent and smart and nice the Dr. is. I was struck by that immediately.

#52022-01-03

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#62011-04-15 08:36:16

the staff is terrific....

#72022-04-08

Friendly staff and doctore

#82022-03-14

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#92022-07-01

I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!

#102021-09-03

What can we do better?

(answers:373)

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#12011-03-21 10:03:43

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#22010-10-04 12:14:56

DO NOT CHANGE A THING- YOU FOLKS ARE WONDERFUL!!!!!

#32021-07-10

Don't know, you guys did a great job.

#42022-02-25

All aspects of care were remarkable--much better than I've encountered elsewhere.

#52021-09-22

Keeping me from dying of skin cancer would be good (I will behave and do the checks and annual exam to help out!!!)

#62010-11-29 11:47:11

more relaxing music

#72022-01-11

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#82022-03-09

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#92011-07-28 15:11:23

Everything was great thanks!

#102011-02-25 11:46:15

Customer Rating : 4.6

Based on 351 ratings