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# of surveys: 4008
Last updated: 3/15/2023 9:53 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was very kind and helpful.

#12023-02-01

I liked the relaxing atmosphere, and the service. All the women were wonderful, and the doctor- especially- was friendly, and very helpful. I did not feel at all uncomfortable or nervous, as I normally do at a doctors visit. The assistant was wonderful, and they worked great as a team. The visit was painless, quick, and very easy. Thank you! I'll certainly be back and recommend this office to my friends and family as well. :)

#22022-06-01

The doctor definitely has a wonderful bedside manner, so unexpected when a woman my age is dealing with aging vanity issues.

#32023-03-12

The doctor saw me exactly when i was scheduled.

#42022-12-07

Friendly!

#52023-03-06

Everything was great. Very prompt, attentive service. Thank you.

#62023-01-25

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#72011-12-05 10:22:59

The doctor was very nice and seemed to care about the patient. She asked me many questions. Office is very clean and professional looking.

#82022-05-23

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#92010-12-01 14:40:20

best waiting room decor ever enjoyed talking to doctor

#102011-01-12 08:19:57

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What can we do better?

(answers:373)

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#12010-11-04 13:29:14

Everything was great.

#22023-02-24

I think you have done a great job.

#32011-02-21 16:01:23

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#42011-07-26 14:19:25

Nothing missing.

#52022-12-05

Can't imagine any better first impression.

#62011-02-24 14:49:37

I am new here, so I don't have any suggestions at this time

#72022-11-11

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#82011-09-21 14:47:49

Can't think of anything. I feel good about this visit.

#92010-09-09 11:47:56

I am completely happy with my needs being met here.

#102010-08-23 16:52:07

see more patient answers >>