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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

EVERY ONE WAS REALY NICE

#12026-03-19

Thorough body check.

#22011-12-20 11:18:43

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#32011-12-05 10:22:59

no waiting

#42025-05-21

Timeliness and attention.

#52025-12-31

Very efficient!

#62026-01-30

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#72025-05-05

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#82025-07-18

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#92026-02-05

Promptness

#102011-06-06 08:59:45

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What can we do better?

(answers:373)

nothing

#12010-09-13 14:34:51

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#22011-02-14 14:14:53

Everything was great.

#32026-04-16

All my concerns were addressed, I was pleased.

#42011-03-11 11:53:21

any information on services provided for enhancing skin apperance

#52026-03-31

Everything was well above my expecatations.

#62025-05-15

I can't think of anything at this time.

#72026-03-03

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#82011-05-05 13:30:08

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#92025-10-09

no complains

#102026-03-17

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