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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#12012-07-26 11:37:17

I normally am turned off by palatial offices, but the office is so aesthetically beautiful, the fittings and art work so exquisite, that I am filled with admiration.

#22024-12-30

every thing was great.

#32025-02-10

I was very impressed that Dr. Ringpfeil took the time out to talk to me and treat me like an individual. I am completely comfotable here and I will be coming here for my treatment.

#42011-05-04 14:47:50

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#52024-10-21

Everything even your choice of music.

#62025-07-11

every one was extremely friendly and helpful, loved the doctor

#72025-08-24

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#82025-06-30

the doctor was comprehensive, concerned and frank

#92025-04-20

the doctor and the staff were excellent and very attentive.

#102024-12-10

What can we do better?

(answers:373)

I was very pleased!!

#12025-09-07

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#22025-06-25

I can't think of anything at this time.

#32025-08-16

Maybe some more magazines for the guys. I`ll bring a few in...

#42025-01-10

The service was excellent as is.

#52025-01-31

Everything was perfect today

#62010-10-05 10:42:21

Talk a little slower

#72011-09-12 11:44:23

I can't think of anything at this time.

#82025-02-03

Complimentary BMW with first visit

#92024-10-04

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#102011-03-11 14:29:03

Customer Rating : 4.7

Based on 637 ratings
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