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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The attentiveness I received by Dr. Ringpfeil. She explained everything well.

#12026-02-05

After meeting the doctor I felt very comfortable. When I first came in I was very nervous

#22025-07-19

Doctor was very attentive and answered all questions/concerns.

#32026-02-10

I LOVE the art work!

#42010-12-13 11:51:50

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#52025-09-24

The friendliness. professionalism and knowledge of all staff members.

#62025-08-15

dr was very nice and easy to talk with

#72026-04-30

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#82025-06-29

Everyone was very friendly

#92026-02-09

good service

#102011-04-19 10:17:20

What can we do better?

(answers:373)

All aspects of care were remarkable--much better than I've encountered elsewhere.

#12026-02-02

I can't think of anything at this time.

#22025-05-10

more than adequate service!

#32025-06-05

Everything was good

#42011-03-08 15:22:54

I do not believe there is a need to improve.

#52010-11-01 14:00:26

You can't improve upon excellence.

#62025-08-13

If you continue the same level of care that I received today, I will be thrilled.

#72025-06-17

service wonderful!

#82011-01-03 11:45:01

Everything was great!

#92011-02-17 17:11:54

everything was fine

#102011-02-24 15:01:34

Customer Rating : 4.7

Based on 637 ratings