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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

This is an amazingly professional as well as patient-oriented practice. Thank you! I will highly recommend your practice to everyone.

#12012-08-31 09:32:27

no everything was great. everyone is so wonderful

#22023-08-13

The staff members were wonderful and very friendly. I was impressed by the doctor's expertise and professionalism.

#32023-05-24

So much better then other doctors offices, very very friendly, Love it.

#42011-04-05 09:29:32

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#52012-12-14 09:58:48

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#62011-11-29 10:38:27

Mainly speaking with the Dr and being explained everything.

#72023-11-02

I liked the waiting room it was really nice.

#82024-04-03

EVERY ONE WAS REALY NICE

#92023-08-31

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#102011-06-02 11:41:01

What can we do better?

(answers:373)

Keep up the thinks you are doing....

#12024-01-15

My experience in the office today was absolutely excellent

#22024-01-16

I really am not sure how you could improve. The visit was actually relaxing.

#32024-01-11

no suggestions, you are doing a good job

#42023-06-13

Nothing I can think of

#52023-05-01

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#62011-02-22 11:25:39

Service was great, wouldn't change a thing.

#72010-10-06 09:19:36

fantastic service

#82023-07-15

n/a

#92023-10-03

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#102010-11-04 13:29:14

Customer Rating : 4.6

Based on 537 ratings
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