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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was friendly, yet professional

#12025-08-09

the professionalism and everyone made me feel comfortable.

#22025-03-20

The people are friendly and understand.

#32025-04-21

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#42025-03-23

the stafff and doctor were extremely friendly

#52025-06-28

LIKE THE WAY WAY THE EXPLAIN THE PROCEDURE ,AND ALSO LIKE THE STAFF PATIENT INTERACTION.

#62012-10-09 10:22:11

very comfortable, but classy environment. Gave the feeling that the practice was upscale and therefore service would be quality

#72011-12-22 16:04:37

Little to no waiting

#82012-09-19 10:54:21

Fast, fun, very pretty office, excellent art works

#92010-12-07 10:07:04

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#102011-01-05 15:21:33

See more patient answers >>

What can we do better?

(answers:373)

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#12010-11-04 13:29:14

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#22011-02-09 12:32:20

Completely satisfied

#32010-10-20 09:59:20

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#42011-07-26 14:19:25

every thing was great!

#52025-05-22

no complaints. everything was fine.

#62025-07-02

Excellent, no improvement needed.

#72025-08-19

Service was excellent, keep up your service as is.

#82026-01-14

music in office was just okay

#92025-07-06

More chairs in the waiting room. More parking spaces.

#102010-09-15 12:08:01

see more patient answers >>