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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

appreciated the thorough explanation from the doctor and the instant research on a product I wanted to know more about

#12025-03-27

How competent and smart and nice the Dr. is. I was struck by that immediately.

#22025-07-11

Office was comfortable, and staff was extremely friendly and informative.

#32011-01-25 12:57:52

start to finish it was a perfect experience, i found the reception area very heplful and understanding,

#42025-10-17

I am very self conscious about my acne but everyone made me feel very comfortable!

#52025-04-28

That I was seen by the doctor and did not feel rushed.

#62025-10-12

Comfortable visit in a professional, reassuring, pleasant environment.

#72026-02-07

Thoroughness of exam.

#82011-01-12 12:33:33

Friendliness of the staff.

#92026-03-05

I enjoyed the French music in the reception area.

#102025-07-01

What can we do better?

(answers:373)

keep up the good work. you have an excellent service and your office is great

#12025-10-03

Keep it up!

#22025-04-16

just keep giving me good news and no cancer.

#32026-01-05

Everything was great.

#42026-01-24

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#52011-05-05 13:30:08

Nothing I can think of

#62026-01-17

I did not have any issues. The service was great.

#72025-05-29

music mix

#82025-09-25

Shorter wait, but not much else.

#92025-12-05

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#102010-10-12 12:10:30

Customer Rating : 4.7

Based on 637 ratings
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