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  • Cosmetic Surgery Center in Philadelphia
  • Dermatology Center in Philadelphia
  • Cosmetic Surgery Center in Philadelphia
  • Dermatology Center in Philadelphia
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Uncompromised quality through unmatched experience | focus on patient satisfaction | advanced technology

Franziska Ringpfeil, MD. Dermatologist

Nina F. Abraham, MD. Dermatologist

Jayne E. Bird MD. Dermatologist

Linda D. Heckman, PA-C Physician Assistant

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Dr. Ringpfeil graduated from medical school and started her dermatology training in Dusseldorf, Germany. In 1990, she was invited by the chairman of dermatology at Thomas Jefferson University to join his department. After completing residency and receiving board certification, she joined the faculty at Jefferson, specializing in cosmetic and pediatric dermatology.

She has authored numerous scientific papers in major professional journals, authored and co-authored several chapters in the leading textbooks for dermatology, and has lectured both nationally and internationally.

She received the Young Investigator Award by the American Academy of Dermatology, as well as an award by the Alpha Omega Alpha Honor Medical Society for outstanding teaching faculty. She serves as a vice chair for the Dermatology Foundation, the nation's leading supporter for dermatologic research. Dr. Ringpfeil is listed on the expert panel of F.I.R.S.T. (Foundation for ichthyosis and related disorders) and she is a member on the advisory board for NAPE (National Aassociation for Pseudoxanthoma Elasticum).

In addition, she volunteers her time at Camp Discovery, a camp for children with the most severe skin diseases.

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Dr. Abraham completed a residency in Dermatology at Mount Sinai Hospital in New York, NY. At Mount Sinai, she gained a breadth of experience while taking care of a diverse patient population. During her final year of residency, she served as chief resident. Upon completion of residency, Dr. Abraham went on to pursue subspecialty training in Dermatopathology at St. Louis University Hospital in St. Louis, MO.

During her medical training, Dr. Abraham presented at both regional and national meetings and published numerous papers in general dermatology and dermatopathology. Dr. Abraham is board-certified in Dermatology and Dermatopathology by the American Board of Dermatology. She is a member of the American Academy of Dermatology and the American Society of Dermatopathology.

Previously, Dr. Abraham graduated from the University of Wisconsin-Madison where she studied Anthropology and Theater. She received her medical degree from Jefferson Medical College in Philadelphia, PA.

Dr. Abraham grew up in the Philadelphia area and is excited to return and serve the community in which she was raised.

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Dr. Bird completed her dermatology residency at Brown University in Providence, Rhode Island, during which she served as chief resident in her final year. Dr. Bird gained a rich experience caring for a diversity of patients both medically and surgically.

Dr. Bird Is a member of the American Academy of Dermatology and the American Society for Dermatologic Surgery. She published several papers in general dermatology and dermapathology and presented at both regional and national meetings.

Prior to Brown University, Dr. Bird trained as a medical intern at Pennsylvania Hospital in Philadelphia, Pennsylvania. She was awarded the Merck Award for Academic Excellence as well as the Samuel Spiegel, M.D. Memorial Award for clinical honors. She was elected to the Alpha Omega Alpha medical honor society, where she served as the chapter’s vice president.

Dr. Bird is originally from Mountain Home, Idaho and received her undergraduate degrees in Business Finance and Mathematics from the University of Idaho.

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Linda has been practicing in dermatology since 1999. She graduated with high honors from the MCP/Hahnemann Physician Assistant Program in 1997 and was the recipient of the David Buck Memorial Award for academic and clinical excellence.

Linda earned her B.A. in psychology from Upsala College in East Orange, New Jersey in 1978 where she graduated summa cum laude and was the valedictorian of her graduating class.

Linda is a member of the American Academy of Physician Assistants, the Society of Dermatology Physician Assistants and the Pennsylvania Society of Physician Assistants.

Christine Bitetti, PA-C Physician Assistant

for the full report

Marina Lesser
Licensed Aesthetician

Dana M. Phillips
Licensed Aesthetician

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Christine Bitetti received her Master of Medical Science degree in Physician Assistant studies from Nova Southeastern University in Fort Lauderdale, Florida where she graduated with highest honors. Prior to working at Ringpfeil Advanced Dermatology, she practiced general dermatology and dermatologic surgery at two highly reputable dermatology centers in Maryland and Southern Massachusetts.

Christine is licensed in Pennsylvania and is nationally certified by the National Commission on Certification of Physician Assistants. Professional memberships include The American Academy of Physician Assistants (AAPA) and the Society of Dermatology Physician Assistants (SDPA).

Christine Bitetti earned her B.A. in Neuroscience from Bowdoin College in Brunswick, Maine where she was captain of the women’s tennis team. Following her undergraduate studies, she worked in clinical research at Ophthalmic Research Associates and at Harvard Clinical Research Institute in Massachusetts.

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Patient Survey - What we did well

Survey question: Was there anything you particularly liked during your visit?
Patient answers:
  • Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.
  • Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.
  • I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!
  • Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.
  • I liked how she listened to my issues and is addressing them aggressively. I've seen too many Dermatologists who don't seem to know how to go about treating me.
  • The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist
  • I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.
  • Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.
  • We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!
  • I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too
  • I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.
  • I actually was able to see the physician, the physician assistant and the aesthetician, which was awesome for one visit! It shows that the team works together to provide patients with the best possible results.
  • All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.
  • No wait time, very efficient and easy to get in/out during work day.
  • I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!
  • Definitely the best overall dermatology practice I've seen (I've seen a lot). Very well run and obviously the Dr. is extremely expert and knowledgeable.
  • It is clearly evident taht Dr. Ringpfeil is genuinely motivated by listening to your full symptoms, issues and then selecting the approach that is best for you. I scheduled my appt with the hopes of undergoing pricey treatments. Rather than signing me up and taking my check, she insisted that we first address the cause of my problems. Obviously, her goal is to heal the patient, not simply select the treatments that would be most lucrative for her. Impressive.
  • Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!
  • This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!
  • The entire visit was a calming and pleasurable experience. The Dr. was superb. She was knowledgeable, attentive and genuinely listened. Jill is very personalble. The staff was very friendly. Melissa was really great. Truly the best experience that I have had in a Dr's office.
  • Everyone was so nice! I've never been to a doctor's office where everyone is so pleasant and the service is so quick! I didn't wait at all! You guys are great!
  • I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!
  • I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!
  • start to finish it was a perfect experience, i found the reception area very heplful and understanding,
  • They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!
  • There is an open, respectful friendliness about the practise.
  • I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.
  • Staff was friendly, attentive and polite. Dr Ringpfeild is the first Dr I seen that has been able to provide a viable resolution for my condition
  • Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.
  • This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.
  • Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.
  • I came here because my previous doctor's staff was not friendly or helpful. I am very glad I switched. Everyone here has been very nice and professional
  • I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..
  • Cute babes that worked in the office.
  • Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.
  • You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.
  • Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.
  • The waiting room had interesting products and information. The staff were professional, kind and had a nice process.
  • The time spent with the doctor....I always feel she cares and will take the time with you.
  • Loved the doctor. She was very friendly and it was refreshing to see someone who actually enjoys their job!
  • Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!
  • It was a comphrehensive examination ..
  • as a man and coming in to see a doctor is usually awkward especially a female doctor to look over your entire body. The staff made me feel very comfortable and relaxed. Thanks so much.
  • I actually look forward to my doctor's visits! Been a patient of Dr. R's since she was in Center City and have referred family and friends to her!
  • My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.
  • The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!
  • I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!
  • The neatness of the clinic and the efficency of the staff and the doctor. Dr. Ring fieil was wonderful and knows her fireld, i have been to several dermatologists and finally I found the one who knows what she is talking about.
  • Love the technology. Dr. listened well to my concerns and was attentive.
  • Linda was very informative, very responsive to my questions. I felt very comfortable with her advice
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    After graduating from Jean Madeline Aveda Institute Marina worked for various SPAs in the Philadelphia area. She joined Ringpfeil Advanced Dermatology in Early 2013 with expertise in facials, microdermabrasion, chemical peels, and laser treatments.

    Marina is a local Lower Merion mom for three boys. She worked for years at her family business until she decided few years ago that it is time to do what she always wanted to do - make people feel better about themselves and about the way they look. She is funny and her patients love her. We fill very fortunate to have on our team.

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    Dana is an experienced licensed medical aesthetician who has been practicing skin care on the mainline since she graduated from Jean Madeline Aveda Institute in 2006. She is certified in Microdermabrasion, Chemical Peels, Laser Hair Removal, Laser Skin Rejuvenation, Laser Skin Resurfacing, Laser Skin Tightening, and Body Sculpting.

    Dana started her career at Shanti Med Spa, where she gained extensive experience working with all skin types. She is highly knowledgeable about skincare and wellness while being passionate about her patients’ satisfaction.

    Dana graduated from Penn State University in 2005 with Bachelor of Arts degree.

    Bao Tran
    Aesthetician

    Ashley Pollick
    Licensed Aesthetician

    Lisa Ostrich
    Front Office Manager

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    Bao is a seasoned aesthetician with solid foundations in skin anatomy and diseases, as well as rejuvenation of the body, mind, and spirit.

    Before joining Ringpfeil Advanced Dermatology, Bao provided aesthetic services at top medical spas on the Mainline and in the Philadelphia area. She graduated the Jean Madeline Aveda Institute from where she also got her certification.

    Bao’s expertises include laser hair removal, laser skin rejuvenation, body sculpting, chemical peels, facials, and microdermabrasion. With her extensive knowledge of medical aesthetics and focus on safety, she develops effective skin care regimens for all skin types and colors.
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    Ashley is a seasoned medical aesthetician with 9 years of experience. Ashley, who created for herself an outstanding reputation while practicing at medical spas on the Mainline and in Philadelphia, is a great addition to our team.

    Ashley performs laser hair removal, laser tattoo removal, skin tightening procedures, acne scar treatments, facials, microdermabrasion, chemical peels and other skin care procedures. Her passion for aesthetic skin care combined with our advanced technology gives her the opportunity to deliver excellent results and provide our patients with high quality care.
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    Lisa joined Ringpfeil Advanced Dermatology in August of 2011,after managing her husband Construction business since 2004. She also worked in the fitness industry, where she instructed senior citizens and managed the pool. Lisa has enjoyed learning about dermatology while working for Dr. Ringpfeil. She enjoys interacting with patients and making them feel welcome. Lisa has been married for 15 years, she has 3 beautiful daughters, two dogs and a cat. Out of the office she enjoys running and swimming. Lisa also enjoys hiking with her family

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    Patient Survey - How we can improve

    Would you recommend us to your friends or family? definitely probably maybe not likely no
    93.1%6.16%0.58%0.08%0.02%
    Our service compare to other similar practices excellent very good good poor very poor
    87.9%10.1%1.80%0.06%0%
    Rate the interaction with the doctor excellent very good good poor very poor
    The doctor listened to you attentively93.9%4.97%1.05%0.05%0%
    The doctor took time to answer your questions94.0%4.66%1.27%0.02%0%
    The doctor adequately explained treatment options94.3%4.16%1.25%0.14%0.02%
    The time doctor spent with you was adequate92.0%5.69%2.18%0.11%0%
    Waiting time for getting an appointment 0-2 weeks 2-3 weeks 3-4 weeks 4-8 weeks longer
    57.5%16.9%16.2%8.10%1.16%
    Waiting time to be seen during the appointment 0-10 min 10-20 min 20-40 min 40-60 min longer
    76.2%18.0%5.03%0.64%0%
    Rate the personnel performance excellent very good good poor very poor
    receptionist85.6%10.2%3.66%0.31%0.08%
    medical assitant91.7%6.82%1.37%0.05%0%
    physician94.2%4.89%0.80%0.03%0%
    aesthetician88.6%7.61%3.39%0.24%0.08%
    Rate the facility excellent very good good poor very poor
    Office comfort90.8%6.93%2.09%0.05%0.05%
    Office ambiance91.2%6.66%2.01%0%0.05%
    Office cleanness93.6%4.79%1.46%0.08%0%
    Parking66.4%14.4%15.7%2.49%0.90%
    Rate your experience excellent very good good poor very poor
    Friendliness of the staff when booking the appointment88.2%8.97%2.74%0.05%0%
    Friendliness of the staff during your appointment90.8%7.23%1.85%0.05%0%

    Diane Gillen
    Office Cordinator & Billing

    Jullie Abramson
    Front desk and marketing

    Alexandra Perate
    Philadelphia Front Desk

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