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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Sculptra

Collagen is deposited around a backbone of polylactic acid that is injected in areas of volume loss and remains for a minimum of 2 years. This treatment is not for someone who desires immediate results.

Expected Results:

Volume correction on the lower and mid face, elimination of intermediate and deep lines.

Preparations:

Avoidance of aspirin and ibuprofen for 10 days. Topical anesthetic is applied in the office prior to the procedure.

Post treatment instructions:

Avoidance of aspirin or ibuprofen for 3 days.

Time to desired results:

2-4 injections are usually necessary to achieve desired results spaced 4-6 weeks apart.

Duration of desired effects:

2 years or longer.

Contraindications:

Allergy to polylactic acid (extremely rare)

Downtime:

1-2 days of swelling, up to 7 days for bruising (may be covered easily).

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

made me feel very comfortable

#12025-12-24

The medical assistant was very helpful.

#22026-04-30

Friendly attentive staff and very nice ambience (love the art work!)

#32026-02-16

The full explanation of my possible condition and the best line of treatment.

#42010-12-16 12:26:48

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#52011-11-17 15:30:47

the doctor and assistant were very nice and the doctor very inormative and clear

#62025-07-15

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#72025-11-04

everyone was very kind and helpful! and a nice atmosphere.

#82025-05-17

I thought everyone was very professional and nice.

#92026-02-27

Did not have to wait long.

#102025-11-09

What can we do better?

(answers:373)

tell the Dr. to stop snowboarding and come back to skiing..;-)

#12011-12-07 10:55:46

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#22010-12-16 10:06:03

Can't think of a thing

#32025-09-09

keep doing what you did.

#42011-03-11 14:14:27

give me choices of what type of medicines that i can take

#52026-03-29

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#62011-05-19 10:14:50

Keep up the good work!

#72025-07-10

My experience in the office today was absolutely excellent

#82025-10-15

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#92011-06-02 14:18:32

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#102010-09-30 09:51:55

Customer Rating : 4.7

Based on 637 ratings