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Written by Dr. Ringpfeil

Laser hair removal for women and men with black or dark skin

Before and after picture of facial hair removal for a dark skin person

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SKIN

# of surveys: 3774
Last updated: 02/26/2019 6:18 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Office was very nice, comfortable atmosphere.

#12019-12-01

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#22019-09-14

The friendly people who work here are great. Probably the best thing, though, is the timeliness of service. Most physicians make me wait far past my appointment time. I appreciate on-time service immensely!

#32019-03-25

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#42011-11-17 15:30:47

I felt at ease and well informed.

#52011-01-27 16:47:12

appreciated the thorough explanation from the doctor and the instant research on a product I wanted to know more about

#62019-12-24

I like the knowledge and confident in Dr Ringpfeil.

#72010-12-16 12:15:00

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#82019-12-16

Friendly, well educated

#92019-03-20

choice of music - French, Brazilian, etc appreciated being called when a cancellation opened up an appointment for me that was sooner than my originally scheduled appointment

#102019-07-20

What can we do better?

(answers:373)

Service was great, wouldn't change a thing.

#12010-10-06 09:19:36

you cannot serve me any better than I was served today

#22020-01-02

I can't think of anything at this time.

#32019-06-16

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#42019-05-12

keep up the good work. you have an excellent service and your office is great

#52019-10-20

Not a lot to improve on service is already top notch.

#62010-09-30 11:25:20

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#72010-12-07 10:07:04

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#82010-10-13 09:38:13

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#92010-12-13 11:23:03

If it's not broke don't fix it...everything was handled very well

#102019-03-30
Customer Rating : 4.5

Based on 132 ratings