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Written by Dr. Ringpfeil

Laser hair removal for women and men with black or dark skin

Before and after picture of facial hair removal for a dark skin person

How can we help you?

SKIN

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#12019-01-06

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#22011-06-02 16:32:12

made me feel very comfortable

#32018-10-27

The information the doctor knew about all the medicines

#42011-01-24 14:33:36

This was the fastest (in a positive way) medical appointmenet I've had since moving to this area.

#52011-01-05 08:38:17

The information provided by the physician was very helpful and useful. I would gladly do what she recommended.

#62018-09-10

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#72011-05-27 09:49:17

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#82019-05-30

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#92018-06-28

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#102019-02-13

What can we do better?

(answers:373)

no complaints. everything was fine.

#12018-08-22

I really am not sure how you could improve. The visit was actually relaxing.

#22019-05-24

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

Can't think of anything, all was excellent.

#42011-05-03 10:51:30

Everything was great

#52018-07-25

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#62011-08-10 18:44:27

Everything was perfect today

#72010-10-05 10:42:21

everything was beyond my expectations . No doctor has ever given me such a complete exam

#82010-10-07 10:02:42

Everything was outstanding

#92011-11-18 16:18:36

Later evening hours and/or weekend hours.

#102011-05-27 15:59:15
Customer Rating : 4.8

Based on 4 ratings