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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Laser hair removal for women and men with black or dark skin

Before and after picture of facial hair removal for a dark skin person

How can we help you?

SKIN

# of surveys: 3921
Last updated: 1/13/2021 4:54 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#12010-11-29 10:34:31

I enjoyed the fast service and great eviorment. keep up the good work!

#22021-11-23

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#32021-10-13

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#42011-06-02 11:41:01

EXCELLENT SERVICE, THANK YOU FOR YOUR ADVISE & ASSISTANCE. VERY CLEAN, NICE & CONFIRTABLE OFFICE SETTING. VERY KNOWLEDGEBLE DOCTOR. THANK YOU AGAIN. I WILL RECOMMEND YOU GUYS TO OTHERS. EXCELLENT JOB!!!

#52021-11-22

I was very impressed that Dr. Ringpfeil took the time out to talk to me and treat me like an individual. I am completely comfotable here and I will be coming here for my treatment.

#62011-05-04 14:47:50

the doctor and staff are superb.

#72011-11-03 14:52:47

I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!

#82011-09-22 13:13:46

I appreciate not being sold on any products I don't want or need :)

#92011-04-12 08:22:32

Everything was good. I like this place.

#102021-07-16

What can we do better?

(answers:373)

No complaints at all. Excellent experience

#12010-09-30 10:38:51

just keep giving me good news and no cancer.

#22021-05-26

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#32021-10-04

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#42011-01-31 10:42:48

Everything was very clean and I cannot think of much you could do better.

#52021-07-27

Nothing that I could think of would be better.

#62021-08-01

I was served perfectly

#72011-02-14 08:46:29

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#82010-11-08 11:23:38

Can't think of a thing

#92021-03-04

It was a very good visit! Thank You!

#102021-06-03

Customer Rating : 4.5

Based on 275 ratings
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