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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Laser hair removal for women and men with black or dark skin

Before and after picture of facial hair removal for a dark skin person

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked all rthe art work that was hanging up in the hallways. I also liked how friendly everyone was. It seemed as though they all wanted to be here. Some times at otjher places the people at the counter can be disrespectful. Not here. The or was very caring and explained the treatment in terms that we could understand.

#12025-08-08

How great everyone treats you here!

#22025-02-11

The friendliness of the entire staff

#32025-10-29

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#42025-07-08

Once in the examining room, I was treated professionally by both individuals whom I saw.

#52011-06-01 16:55:08

computerized medical record

#62025-05-22

knowledge and friendly

#72025-06-24

The staff was knowlegable in answering any additional questions I may have

#82025-01-22

The doctor was very explainative and very friendly and precise.

#92010-11-22 10:46:33

i would like to think more about that

#102025-07-17

What can we do better?

(answers:373)

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#12011-02-14 14:14:53

Keep doing what you're doing.

#22025-03-27

Provide some written information for questions asked. I can't remember everything said.

#32025-09-02

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#42025-09-09

More chairs in the waiting room. More parking spaces.

#52010-09-15 12:08:01

My first time experience was great and there are no improvements that I can suggest at this time.

#62025-08-02

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#72010-10-12 12:10:30

No changes needed.

#82025-10-13

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#92010-12-13 11:23:03

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#102010-11-08 11:23:38

Customer Rating : 4.7

Based on 637 ratings
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