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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Laser hair removal for women and men with black or dark skin

Before and after picture of facial hair removal for a dark skin person

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The people are friendly and understand.

#12025-07-24

Everything was great and the people were very friendly.

#22024-11-03

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#32025-03-29

the Dr

#42024-11-23

Staff and doctor was very friendly and informative

#52024-12-27

The doctor was very friendly and made everything relaxing.

#62024-11-14

Having the classical music from WRTI radio station in the background as well as the amicable staff

#72025-02-27

Dr Ringfell was very attentive to my problem. She reviewed my medical history throughly unlike any other physician that I have met before. I felt that she aswered to all my questions with extreme knowledge and confidence. I am leaving my appointment today reasured that she will find the right diagnosis to my problem.

#82025-08-15

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#92011-06-02 16:32:12

Friendly!

#102025-06-26

What can we do better?

(answers:373)

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#12025-03-29

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#22011-05-19 10:14:50

You can't improve upon excellence.

#32025-03-07

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#42010-11-04 16:32:44

No complaints at all, but since you asked, receptionist today could have been "warmer"

#52010-08-25 10:41:35

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#62011-03-24 10:10:11

Everything was great.

#72025-03-28

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#82025-02-19

No complaints - overall best experience at any dermatologist.

#92011-09-27 12:59:17

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#102010-11-10 12:28:11

Customer Rating : 4.7

Based on 637 ratings
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