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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Restylane/Juvederm

Overview:

These fully synthetic hyaluronic acid compounds fill facial lines and other areas of volume loss. Our body's own enzyme hyaluronidase degrades them over time. The difference between Restylane and Juvederm is the amount of cross-linked hyaluronic acid which causes small differences in downtime and durability.

Expected results:

Correction of static intermediate and deep lines, lip augmentation, treatment of dark circles under the eyes from volume loss, correction of scars.

Preparations:

Avoidance of aspirin and ibuprofen for 10 days. Local anesthesia by injection makes the procedure more comfortable.

Post treatment instructions:

Avoidance of aspirin or ibuprofen for 3 days.

Time to desired results:

3-10 days.

Duration of desired effects:

6-9 months.

Contraindications:

Allergy to hyaluronic acid (extremely rare)

Downtime:

3-10 days of swelling, redness and possible bruising in treated areas (may last longer on the lower lids or lip).

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness of everyone.

#12025-05-29

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#22011-11-17 15:30:47

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#32012-07-26 11:37:17

everything

#42025-08-20

aNDREA AND DR RINGFEIL WERE ABS0LUTELY TERRIFIC AND VERY FRIENDLY

#52025-07-22

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#62025-04-19

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#72011-06-02 11:41:01

The reception was warm and welcoming. I felt like I had been here before and it was the first time.

#82025-12-24

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#92011-10-17 11:50:17

The doctor made me feel very comfortable when I was asking questions.

#102025-07-01

What can we do better?

(answers:373)

keep on doing excellent customer service skills

#12025-10-16

shorter wait time for new patient appointment.

#22025-09-10

The service is wonderful nothing needs to be changed.

#32025-11-20

Only the 30 minute wait time really should be shortened.

#42025-06-15

Do no change

#52010-08-19 14:48:13

Service was extremely good.

#62011-01-27 16:47:12

u guys r great here ,very professional, n kind .love coming here ...

#72011-09-26 14:29:08

Keep me informed of specials on products that might be good for my skin.

#82011-01-05 16:01:31

less waiting time in the room

#92025-03-09

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#102011-05-19 10:14:50

Customer Rating : 4.7

Based on 637 ratings
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