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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Restylane/Juvederm

Overview:

These fully synthetic hyaluronic acid compounds fill facial lines and other areas of volume loss. Our body's own enzyme hyaluronidase degrades them over time. The difference between Restylane and Juvederm is the amount of cross-linked hyaluronic acid which causes small differences in downtime and durability.

Expected results:

Correction of static intermediate and deep lines, lip augmentation, treatment of dark circles under the eyes from volume loss, correction of scars.

Preparations:

Avoidance of aspirin and ibuprofen for 10 days. Local anesthesia by injection makes the procedure more comfortable.

Post treatment instructions:

Avoidance of aspirin or ibuprofen for 3 days.

Time to desired results:

3-10 days.

Duration of desired effects:

6-9 months.

Contraindications:

Allergy to hyaluronic acid (extremely rare)

Downtime:

3-10 days of swelling, redness and possible bruising in treated areas (may last longer on the lower lids or lip).

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everything was great!

#12025-08-19

the professionalism and everyone made me feel comfortable.

#22025-11-19

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#32025-04-14

Doctor was very pleasant and informative.

#42026-01-03

The staff was knowlegable in answering any additional questions I may have

#52025-01-26

The location and setting of the office.

#62025-12-25

The time the doctor took in answering questions and discussing issues

#72025-09-24

The staff were very professional and service was above those i have had in the past.

#82011-03-29 09:40:00

The treatments that are on display in the lobby. Also, the fact that the dermatologist told me the truth about commercial face cleansers.

#92025-12-20

Explanation by both DR. and assistant Thanks!

#102025-02-04

What can we do better?

(answers:373)

Can't think of anything, all was excellent.

#12011-05-03 10:51:30

Completely satisfied

#22010-10-20 09:59:20

Get some better parking spaces

#32025-10-26

Appointments available on shorter notice

#42010-10-25 10:00:31

Nothing - excellent.

#52011-01-25 12:57:52

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#62011-06-02 14:18:32

I have no suggestions. I am very pleased with ever aspect of my care

#72010-10-18 16:25:51

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#82026-01-04

Lollipops if I don't cry.

#92025-09-21

Always laugh at my jokes.

#102025-04-22

Customer Rating : 4.7

Based on 637 ratings
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