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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Restylane/Juvederm

Overview:

These fully synthetic hyaluronic acid compounds fill facial lines and other areas of volume loss. Our body's own enzyme hyaluronidase degrades them over time. The difference between Restylane and Juvederm is the amount of cross-linked hyaluronic acid which causes small differences in downtime and durability.

Expected results:

Correction of static intermediate and deep lines, lip augmentation, treatment of dark circles under the eyes from volume loss, correction of scars.

Preparations:

Avoidance of aspirin and ibuprofen for 10 days. Local anesthesia by injection makes the procedure more comfortable.

Post treatment instructions:

Avoidance of aspirin or ibuprofen for 3 days.

Time to desired results:

3-10 days.

Duration of desired effects:

6-9 months.

Contraindications:

Allergy to hyaluronic acid (extremely rare)

Downtime:

3-10 days of swelling, redness and possible bruising in treated areas (may last longer on the lower lids or lip).

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Very good service

#12025-03-04

Cute babes that worked in the office.

#22025-04-23

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#32011-05-05 14:42:55

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#42010-11-29 13:58:59

I have been extremly impressed with this practice.

#52011-04-13 12:25:11

The staff and physician were excellent! Thanks so much!

#62025-07-15

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#72012-06-14 15:35:48

i was seeing the docter at my appointment time

#82025-12-14

It was a comphrehensive examination ..

#92025-08-08

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#102025-03-11

What can we do better?

(answers:373)

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#12025-07-23

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#22011-06-02 14:18:32

I can't think of a single thing to make it better!

#32025-05-04

Nothing - excellent.

#42011-01-25 12:57:52

Excellent experience Can't think of anything I would change

#52011-04-04 11:16:27

Evening hours

#62025-11-22

If it's not broke don't fix it...everything was handled very well

#72025-06-13

please change the paintings in the reception area....

#82011-02-02 11:01:42

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#92011-01-31 10:42:48

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#102025-07-23

Customer Rating : 4.7

Based on 637 ratings
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