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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery
artefill injection in philadelphia

Written by Dr. Ringpfeil

Arterfill

Overview:

Injectable microspheres provide permanent wrinkle correction. The combination with collagen for immediate filling of lines makes for great looks form the beginning. While the collagen degrades over 3 months, volume is created through water retention in the microspheres.

Expected results:

Volume correction on the lower and mid face, elimination of intermediate and deep lines.

Preparations:

Skin test is necessary 1 month prior to treatment to screen for allergies to bovine collagen. Avoidance of aspirin and ibuprofen for 10 days. Local anesthesia by injection makes the procedure more comfortable.

Post treatment instructions:

Avoidance of aspirin or ibuprofen for 3 days.

Time to desired results:

3-6 months.

Duration of desired effects:

Permanent. A second treatment may be added 3 months after the initial injection.

Contraindications:

Allergy to bovine collagen.

Downtime:

1-3 days of redness and swelling.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendly staff and doctore

#12026-03-10

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#22025-06-12

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#32011-06-02 16:32:12

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#42011-11-17 15:30:47

I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too

#52011-10-19 12:56:42

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#62011-04-15 08:36:16

I was given sufficient time with the doctor and her assistant to ask questions and explain my skin history.

#72025-04-29

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#82025-10-26

I actually was able to see the physician, the physician assistant and the aesthetician, which was awesome for one visit! It shows that the team works together to provide patients with the best possible results.

#92011-10-04 14:18:20

The way Dr.Ringpfeil and the medical assistant has communicated

#102025-06-26

What can we do better?

(answers:373)

More convenient office hours for those who work during the day. Perhaps one evening?

#12011-03-16 11:16:24

no suggestions, you are doing a good job

#22025-08-14

Shorter wait

#32025-06-23

You were amazing

#42010-09-28 09:24:38

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#52011-02-07 10:50:14

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#62025-11-26

Less wait time for an appointment.

#72010-11-17 15:23:04

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#82011-06-02 14:18:32

nothing

#92010-09-13 14:34:51

It was a very good visit! Thank You!

#102026-03-02

Customer Rating : 4.7

Based on 637 ratings
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