Titan - Patients ask, Dr. Ringpfeil answers
Please feel free to use the blog below to share information about Titan or to ask Dr. Franziska Ringpfeil a question that might be of interest to others.
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery
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Written by Dr. Ringpfeil
Titan and other Infra Light Source Devices
Overview:
An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.
Expected results:
Variable degree of tightening of the skin on the face, neck and body.
Preparation:
Topical anesthesia.
Post treatment instructions:
None
Time to desired results:
Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.
Contraindications:
None. Infrared light is considered safe on all skin types.
Duration of desired effects:
Several years (exact duration is unknown at this time)
Downtime:
Mild redness for less than 24 hours
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!
#12012-10-25 11:48:39Appt hours are great for early morning. Great staff!
#22025-12-21everyone was very kind and helpful! and a nice atmosphere.
#32025-12-25It was delightful to find a physician who really listened! Thank you.
#42025-06-28Dr Ringpfiel is clearly extremely knowledgable, and dhe took the time to listen completely to me about my condition. I really appreciated the time she took with me, and I am confident she is on the right path for treatment.
#52026-03-15quickness of the whole process design and comfort of the offices
#62025-11-11Friendliness
#72011-01-03 09:55:52The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.
#82025-10-01I like the waiting room.
#92026-01-15easy to get appointment,great docs,great staff.
#102012-09-04 13:02:42What can we do better?
(answers:373)
your office was just as described to me, most impressive!
#12011-09-07 11:57:29keep on doing excellent customer service skills
#22026-02-17Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.
#32011-01-31 10:42:48So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup
#42025-09-15Service was great, wouldn't change a thing.
#52010-10-06 09:19:36Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.
#62010-12-07 10:07:04The restroom could be cleaner.
#72011-01-19 08:56:51I actually appreciated and was so very happy with all aspects of my visit.
#82025-07-17everything was wonderful
#92010-08-25 12:47:35It's a little warm in the office.
#102025-09-09