Titan - Patients ask, Dr. Ringpfeil answers
Please feel free to use the blog below to share information about Titan or to ask Dr. Franziska Ringpfeil a question that might be of interest to others.
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery
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Written by Dr. Ringpfeil
Titan and other Infra Light Source Devices
Overview:
An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.
Expected results:
Variable degree of tightening of the skin on the face, neck and body.
Preparation:
Topical anesthesia.
Post treatment instructions:
None
Time to desired results:
Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.
Contraindications:
None. Infrared light is considered safe on all skin types.
Duration of desired effects:
Several years (exact duration is unknown at this time)
Downtime:
Mild redness for less than 24 hours
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
choice of music - French, Brazilian, etc appreciated being called when a cancellation opened up an appointment for me that was sooner than my originally scheduled appointment
#12025-04-21EXCELLENT SERVICE, THANK YOU FOR YOUR ADVISE & ASSISTANCE. VERY CLEAN, NICE & CONFIRTABLE OFFICE SETTING. VERY KNOWLEDGEBLE DOCTOR. THANK YOU AGAIN. I WILL RECOMMEND YOU GUYS TO OTHERS. EXCELLENT JOB!!!
#22025-07-18very professional
#32025-05-26friendly, quick, thorough
#42025-10-19filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!
#52011-12-14 08:52:39i liked the registration process. It was very efficient.
#62026-02-11I loved how friendly and nice everyone was. It was the greatest doctore visit I have ever had.
#72025-11-21the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.
#82025-07-12Everyone was knowledgeable and comfortable... clean, efficient, great!
#92011-04-18 09:46:06The doctor didn't rush
#102025-08-27What can we do better?
(answers:373)
More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)
#12011-09-16 11:42:32every thing was great!
#22025-12-20While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.
#32011-03-24 10:10:11frankly, everything was excellent
#42011-08-01 16:26:25I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.
#52011-05-19 10:14:50Tea? Just kidding! Everything was great.
#62010-10-26 10:16:13Later evening hours and/or weekend hours.
#72011-05-27 15:59:15I think that you should just mkae the vists a little bit quicker, and thats all.
#82010-10-27 08:46:34keep doing what you did.
#92011-03-11 14:14:27Cookies and Milk! Seriously, I love coming in and being seen promptly. More importantly, I like the fact that the doctor was not distracted and there was not a single interruption.
#102025-07-24