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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Titan and other Infra Light Source Devices

Overview:

An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.

Expected results:

Variable degree of tightening of the skin on the face, neck and body.

Preparation:

Topical anesthesia.

Post treatment instructions:

None

Time to desired results:

Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.

Contraindications:

None. Infrared light is considered safe on all skin types.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Downtime:

Mild redness for less than 24 hours

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The time the doctor took in answering questions and discussing issues

#12025-07-05

The time spent with the doctor....I always feel she cares and will take the time with you.

#22026-05-08

Everyone was very friendly

#32025-09-17

Doctor took the time to asnswer questions; computer technology

#42025-08-07

Yes, I liked Dr. Ringpfeil's attentive, friendly demeanor and the fact that she expained things well, making available every sort of treatment, but also making clear what was needed/recommended and what could/should be skipped in a sensible, conservative approach.

#52025-12-24

The entire staff was friendly and attentive to my childs needs. Thank you!

#62026-03-22

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#72025-11-30

Dr. Ringpfeil is wonderful. I must say i've visited various dermatologist in the past and this is the first doctor that has touched my face. Very important to me so that was big believe it or not. Also very easy to talk to and you dont feel rushed.She explains well. i'm very satisfied with my visit.

#82025-08-01

informative and efficient

#92012-09-05 09:52:41

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#102011-11-17 15:30:47

What can we do better?

(answers:373)

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#12011-09-21 14:47:49

no suggestions, you are doing a good job

#22025-09-01

Everything was outstanding

#32011-11-18 16:18:36

everything was great! as always nothing i can say to improve on! jill is always attentive and very thorough:)

#42010-10-27 12:20:56

Can't think of a thing. I was very impressed.

#52010-09-27 14:45:03

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#62011-03-11 14:29:03

more availability for appointments.

#72025-12-08

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#82010-12-15 19:35:32

No suggestions

#92026-06-15

I can't think of anything.

#102010-08-25 14:18:06

Customer Rating : 4.7

Based on 637 ratings