Titan - Patients ask, Dr. Ringpfeil answers
Please feel free to use the blog below to share information about Titan or to ask Dr. Franziska Ringpfeil a question that might be of interest to others.
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery
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Written by Dr. Ringpfeil
Titan and other Infra Light Source Devices
Overview:
An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.
Expected results:
Variable degree of tightening of the skin on the face, neck and body.
Preparation:
Topical anesthesia.
Post treatment instructions:
None
Time to desired results:
Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.
Contraindications:
None. Infrared light is considered safe on all skin types.
Duration of desired effects:
Several years (exact duration is unknown at this time)
Downtime:
Mild redness for less than 24 hours
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
colors and plants
#12010-12-13 11:23:03Friendly faces pleasant people wonderful and comfortable atmosphere.
#22025-06-05Friendliness of the staff.
#32026-03-26Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.
#42026-03-09staff/ambiance/cleanliness
#52025-05-07Every aspect was oustanding, most importantly the expertise of the physician.
#62025-07-26I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.
#72026-02-02I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.
#82025-04-14The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.
#92025-09-19I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.
#102025-09-18What can we do better?
(answers:373)
I was impressed with every step of making the appointment to seeing the physician.
#12010-12-16 12:26:48This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.
#22025-10-16excellent service
#32025-05-29Nothing, Thank you so much.
#42011-03-04 10:10:02Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!
#52011-02-22 11:25:39Waiting time in reception area was too long.
#62025-08-31I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?
#72011-06-02 14:18:32Nothing, my visit was great.
#82026-03-14I can't think of anything else that you can do, everything was excellent.
#92025-12-28I really am not sure how you could improve. The visit was actually relaxing.
#102025-07-05