Titan - Patients ask, Dr. Ringpfeil answers
Please feel free to use the blog below to share information about Titan or to ask Dr. Franziska Ringpfeil a question that might be of interest to others.
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery
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Written by Dr. Ringpfeil
Titan and other Infra Light Source Devices
Overview:
An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.
Expected results:
Variable degree of tightening of the skin on the face, neck and body.
Preparation:
Topical anesthesia.
Post treatment instructions:
None
Time to desired results:
Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.
Contraindications:
None. Infrared light is considered safe on all skin types.
Duration of desired effects:
Several years (exact duration is unknown at this time)
Downtime:
Mild redness for less than 24 hours
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
I like that everything was fully explained to me than before from previous doctors.
#12025-12-05The Dr. is very personable.
#22026-01-05Friendly, clean, and helpful.
#32010-11-29 14:01:40Very nice office, everyone was very friendly and helpful
#42010-11-29 15:16:15Everyone was friendly, yet professional
#52025-02-28the staff was extremely friendly, polite and worked well with my 6 year old
#62025-12-05I thought everyone was very professional and nice.
#72025-03-27Facility was very contemporary. Very welcoming.
#82011-05-02 09:29:24I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.
#92025-09-11Everyone very freindly. That's important.
#102025-08-15What can we do better?
(answers:373)
I think you have done a great job.
#12011-02-21 16:01:23Keep up the great work!
#22011-03-03 11:57:42Keeping me from dying of skin cancer would be good (I will behave and do the checks and annual exam to help out!!!)
#32010-11-29 11:47:11I actually appreciated and was so very happy with all aspects of my visit.
#42025-12-27Too Early
#52025-09-20Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.
#62010-12-07 10:07:04service was excellent
#72025-09-02Too Early
#82025-05-04n/a
#92025-03-25I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?
#102011-06-02 14:18:32