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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Titan and other Infra Light Source Devices

Overview:

An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.

Expected results:

Variable degree of tightening of the skin on the face, neck and body.

Preparation:

Topical anesthesia.

Post treatment instructions:

None

Time to desired results:

Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.

Contraindications:

None. Infrared light is considered safe on all skin types.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Downtime:

Mild redness for less than 24 hours

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

colors and plants

#12010-12-13 11:23:03

Friendly faces pleasant people wonderful and comfortable atmosphere.

#22025-06-05

Friendliness of the staff.

#32026-03-26

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#42026-03-09

staff/ambiance/cleanliness

#52025-05-07

Every aspect was oustanding, most importantly the expertise of the physician.

#62025-07-26

I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.

#72026-02-02

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#82025-04-14

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#92025-09-19

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#102025-09-18

What can we do better?

(answers:373)

I was impressed with every step of making the appointment to seeing the physician.

#12010-12-16 12:26:48

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#22025-10-16

excellent service

#32025-05-29

Nothing, Thank you so much.

#42011-03-04 10:10:02

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#52011-02-22 11:25:39

Waiting time in reception area was too long.

#62025-08-31

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#72011-06-02 14:18:32

Nothing, my visit was great.

#82026-03-14

I can't think of anything else that you can do, everything was excellent.

#92025-12-28

I really am not sure how you could improve. The visit was actually relaxing.

#102025-07-05

Customer Rating : 4.7

Based on 637 ratings
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