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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Titan and other Infra Light Source Devices

Overview:

An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.

Expected results:

Variable degree of tightening of the skin on the face, neck and body.

Preparation:

Topical anesthesia.

Post treatment instructions:

None

Time to desired results:

Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.

Contraindications:

None. Infrared light is considered safe on all skin types.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Downtime:

Mild redness for less than 24 hours

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#12026-01-11

location conveinent

#22025-08-05

The fact you aren't rushed.

#32025-06-20

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#42011-11-17 12:08:50

Friendliness of office staff and professionalism of doctor.

#52011-01-17 16:36:22

Everyone was helpful. The appointment time was met and the service was wonderful.

#62012-12-04 12:12:44

The doctor and her Medical Assistant are very thorough and they take time to explain everything that you need to understand.

#72025-06-12

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#82026-01-22

The doctor didn't rush

#92025-12-10

Patience and Politiness

#102026-01-10

What can we do better?

(answers:373)

keep on doing excellent customer service skills

#12026-01-17

The service was excellent as is.

#22025-06-21

you cannot serve me any better than I was served today

#32026-02-18

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#42010-11-10 12:28:11

Very satisfied. Should get an office in Cherry Hill, NJ

#52025-11-25

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#62010-11-10 12:28:11

There is nothing I can even think of! Wonderful Staff!!

#72011-09-09 15:04:20

keep up what your doing

#82010-09-23 14:03:13

n/a

#92026-01-31

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#102025-09-12

Customer Rating : 4.7

Based on 637 ratings