Titan - Patients ask, Dr. Ringpfeil answers
Please feel free to use the blog below to share information about Titan or to ask Dr. Franziska Ringpfeil a question that might be of interest to others.
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery
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Written by Dr. Ringpfeil
Titan and other Infra Light Source Devices
Overview:
An infrared red light source drives heat into the deep dermis where the destruction of tissue generates new collagen.
Expected results:
Variable degree of tightening of the skin on the face, neck and body.
Preparation:
Topical anesthesia.
Post treatment instructions:
None
Time to desired results:
Skin tightening becomes noticeable after 3-6 months. Good results may be achieved with one treatment. On average, 2-3 treatments give desired results.
Contraindications:
None. Infrared light is considered safe on all skin types.
Duration of desired effects:
Several years (exact duration is unknown at this time)
Downtime:
Mild redness for less than 24 hours
# of surveys: 4187
Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
- definitely
- 93.1%
- probably
- 6.16%
- maybe
- 0.58%
- not likely
- 0.08%
- no
- 0.02%
Compare our service to other similar practices
- excellent
- 87.9%
- very good
- 10.1%
- good
- 1.8%
- poor
- 0.06%
- very poor
- 0%
Overall doctor performance
- excellent
- 94.2%
- very good
- 4.89%
- good
- 0.80%
- poor
- 0.03%
- very poor
- 0%
The doctor listened to you attentively
- excellent
- 93.9%
- very good
- 4.97%
- good
- 1.05%
- poor
- 0.05%
- very poor
- 0%
The doctor took time to answer your questions
- excellent
- 94.0%
- very good
- 4.66%
- good
- 1.27%
- poor
- 0.02%
- very poor
- 0%
The doctor explained treatment options
- excellent
- 94.3%
- very good
- 4.16%
- good
- 1.25%
- poor
- 0.14%
- very poor
- 0.02%
The doctor explained treatment options
- excellent
- 92.0%
- very good
- 5.69%
- good
- 2.18%
- poor
- 0.11%
- very poor
- 0.0%
Front desk performance
- excellent
- 85.6%
- very good
- 10.2%
- good
- 3.66%
- poor
- 0.31%
- very poor
- 0.08%
Aesthetician performance
- excellent
- 88.6%
- very good
- 7.61%
- good
- 3.39%
- poor
- 0.24%
- very poor
- 0.08%
Office comfort
- excellent
- 90.9%
- very good
- 6.93%
- good
- 2.08%
- poor
- 0.05%
- very poor
- 0.05%
Parking
- excellent
- 66.4%
- very good
- 14.4%
- good
- 15.7%
- poor
- 2.49%
- very poor
- 0.9%
Friendliness of the staff during appointment
- excellent
- 90.9%
- very good
- 7.23%
- good
- 1.85%
- poor
- 0.05%
- very poor
- 0%
What WE DID WELL
(Answers:674)
Didn't feel rushed like most doctor's offices
#12011-04-12 08:58:12The service overall was excellent!
#22012-07-06 12:10:33The full explanation of my possible condition and the best line of treatment.
#32010-12-16 12:26:48I was made to feel comfortable and was happy that I felt listened to and as though my needs were addressed. I feel confident that the doctor is determined to assist me with my multiple issues. The medical assistant and receptionist were also very helpful and welcoming. Thank you.
#42025-05-26I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.
#52025-11-07This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!
#62012-12-03 17:05:27I really liike the office space . I get a good feeling when i first cam in here. I alos like the doctor , shes seem very intelligent.
#72025-07-03Friendliness of the staff.
#82025-07-09I found the office pleasant and staff, medical assistant, and doctor very friendly, yet very efficient, well-informed, professional, and knowledgeable. A very satisfying experience!
#92026-03-14the stafff and doctor were extremely friendly
#102025-06-15What can we do better?
(answers:373)
this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.
#12026-03-27I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.
#22025-04-28Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.
#32010-11-10 12:28:11Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.
#42010-12-07 10:07:04My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.
#52011-02-07 10:50:14website access to new patients more visable on site
#62025-08-01receptioist is a little stiff and unwelcoming, but attentive proffessional.
#72026-03-17everything was wondurful. Thanks!
#82025-06-12You were great. No suggestions
#92025-10-24everything was great
#102025-05-15