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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Thermage and other Radiofrequency Devices

Overview:

Radiofrequency drives heat to the superficial, mid and deep dermis and stimulates collagen production.

Expected results:

Subtle tightening of the skin around eyes, face, neck and abdomen. Results are highly variable.

Preparation:

Topical anesthesia +/- nerve block by injection.

Post treatment instructions:

Sun protection for at least 3 months.

Time to desired results:

4-6 months

Contraindications:

None. Radiofrequency is considered safe on all skin types.

Duration of desired effects:

Up to 2 years.

Downtime:

Redness for up to 24 hours

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#12025-11-19

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#22011-11-17 15:30:47

Dr. Ringpfeil's professionalism as well as her wonderful bedside manner.

#32025-04-16

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#42025-10-24

Climate and environment

#52025-08-26

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#62025-08-16

Explanation by both DR. and assistant Thanks!

#72025-02-26

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#82012-12-06 11:38:48

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#92025-03-01

Everyone was friendly, office was nice and bright, bathrooom was clean.

#102025-10-18

What can we do better?

(answers:373)

Everything is just great!

#12025-04-23

Keep doing the same thing.

#22025-05-16

More appointment availability either early or later (before or after the normal 9-5 workday)

#32010-08-23 16:22:28

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#42011-02-22 11:25:39

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#52011-07-27 15:04:39

I couldn't find any parking.

#62025-05-07

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#72011-09-16 11:42:32

I was very happy with the care I received.

#82010-09-14 10:44:00

I have no suggestions. I am very pleased with ever aspect of my care

#92010-10-18 16:25:51

I can't think how anything could have been better.

#102025-11-17

Customer Rating : 4.7

Based on 637 ratings
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