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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fraxel

Overview:

Improved appearance through delivery of heat to layers of the skin where collagen production is stimulated. Not harming the surface of the skin, this laser is indicated for those who cannot afford the downtime of a traditional CO2 laser treatment with multiple treatments, results approximate those of a CO2 treatment.

Expected results:

Treatment of photo damage and sun spots, reduction of fine and intermediate lines, improvement of scars, reduction of melasma. Treatment is not limited to the face.

Preparation:

Vigorous regimen of daily sunscreens (for all areas to be treated) and night time retinoids for several weeks to months (for treatment of face), no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. Local anesthesia is applied prior to treatment.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Refrain from alcohol consumption for 2 weeks after the treatment, avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Application of ice once an hour for 2-3 days may provide added comfort. There is no need for dressings. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, broad spectrum sunscreens and oral medication to prevent herpes reactivation. Topical retinoids can be resumed after 1 week.

Time to desired results:

4-8 treatments about 3-4 weeks apart.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Contraindications:

Isotretinoin in the past 6-12 months. This laser is safe on all skin types.

Downtime:

1- 6 days of redness and swelling.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#12010-12-01 14:40:20

Dr. Ringpfeil has a great bedside manner and is very patient. Loved the art work!

#22011-04-11 16:33:05

I loved how friendly and nice everyone was. It was the greatest doctore visit I have ever had.

#32025-02-09

informative and efficient

#42012-09-05 09:52:41

The treatments that are on display in the lobby. Also, the fact that the dermatologist told me the truth about commercial face cleansers.

#52025-06-02

I ejoyed the beauty of the office-a nice place to be. I was anxious to meet the Dr.-and I found her to be great-very thouough,friendly and professional

#62025-11-04

NO COMMENT AT THIS TIME.

#72025-11-04

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#82025-05-15

the staff is terrific....

#92025-02-18

I definitely liked Dr. Ringpfeil since she was thorough and attentive to my questions.

#102025-04-05

What can we do better?

(answers:373)

I did not have any issues. The service was great.

#12025-07-26

Can't think of a way to better your service; it was excellent.

#22025-10-28

?water cooler in the waiting room?

#32025-11-14

Don't change a thing

#42010-12-14 13:17:28

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#52025-09-29

Can not be better!

#62011-04-05 09:29:32

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#72011-09-21 14:47:49

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#82010-11-08 11:23:38

All fine

#92025-06-06

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#102011-07-28 15:11:23

Customer Rating : 4.7

Based on 637 ratings
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