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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fraxel

Overview:

Improved appearance through delivery of heat to layers of the skin where collagen production is stimulated. Not harming the surface of the skin, this laser is indicated for those who cannot afford the downtime of a traditional CO2 laser treatment with multiple treatments, results approximate those of a CO2 treatment.

Expected results:

Treatment of photo damage and sun spots, reduction of fine and intermediate lines, improvement of scars, reduction of melasma. Treatment is not limited to the face.

Preparation:

Vigorous regimen of daily sunscreens (for all areas to be treated) and night time retinoids for several weeks to months (for treatment of face), no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. Local anesthesia is applied prior to treatment.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Refrain from alcohol consumption for 2 weeks after the treatment, avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Application of ice once an hour for 2-3 days may provide added comfort. There is no need for dressings. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, broad spectrum sunscreens and oral medication to prevent herpes reactivation. Topical retinoids can be resumed after 1 week.

Time to desired results:

4-8 treatments about 3-4 weeks apart.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Contraindications:

Isotretinoin in the past 6-12 months. This laser is safe on all skin types.

Downtime:

1- 6 days of redness and swelling.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#12024-12-02

That I was seen by the doctor and did not feel rushed.

#22025-08-28

Very nice medical assistant and doctor.

#32011-05-25 11:22:06

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#42012-06-14 15:35:48

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#52025-08-28

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#62024-10-23

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#72025-06-14

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#82012-12-13 10:14:16

dr was very nice and easy to talk with

#92025-09-22

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#102011-10-28 10:22:57

What can we do better?

(answers:373)

was fine

#12025-02-02

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#22010-11-10 12:28:11

There is nothing I can even think of! Wonderful Staff!!

#32011-09-09 15:04:20

The music in the waiting area could be a bit softer.

#42025-02-10

Stay the same.

#52025-03-23

Don't change anything

#62025-08-29

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#72024-12-23

Service was great, wouldn't change a thing.

#82010-10-06 09:19:36

Try to get enrolled as a provider in Tricare Prime!

#92025-01-18

less waiting time for follow up appointments

#102025-04-26

Customer Rating : 4.7

Based on 637 ratings
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