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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fraxel

Overview:

Improved appearance through delivery of heat to layers of the skin where collagen production is stimulated. Not harming the surface of the skin, this laser is indicated for those who cannot afford the downtime of a traditional CO2 laser treatment with multiple treatments, results approximate those of a CO2 treatment.

Expected results:

Treatment of photo damage and sun spots, reduction of fine and intermediate lines, improvement of scars, reduction of melasma. Treatment is not limited to the face.

Preparation:

Vigorous regimen of daily sunscreens (for all areas to be treated) and night time retinoids for several weeks to months (for treatment of face), no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. Local anesthesia is applied prior to treatment.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Refrain from alcohol consumption for 2 weeks after the treatment, avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Application of ice once an hour for 2-3 days may provide added comfort. There is no need for dressings. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, broad spectrum sunscreens and oral medication to prevent herpes reactivation. Topical retinoids can be resumed after 1 week.

Time to desired results:

4-8 treatments about 3-4 weeks apart.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Contraindications:

Isotretinoin in the past 6-12 months. This laser is safe on all skin types.

Downtime:

1- 6 days of redness and swelling.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The whole visit

#12025-05-18

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#22024-12-25

The MD had a conprehensive plan for the dermatological care of my son

#32025-09-05

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#42025-04-22

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#52025-07-17

I liked the staff, the office, decor, music and the overall atmosphere. I felt comfortable. I will definitely recommened this practice in the future.

#62025-10-27

Explanation by both DR. and assistant Thanks!

#72025-05-21

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#82011-06-02 11:41:01

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#92011-01-04 09:06:32

Clean, bright, well appointed office

#102025-06-05

What can we do better?

(answers:373)

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#12011-05-19 10:14:50

super happy with visit

#22025-10-27

Have some toys or children books in the waiting room

#32025-08-11

N/A. Everything was great!

#42024-12-06

No room for improvement

#52025-06-16

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#62011-07-11 11:52:49

Having Lip Gloss we can give others to let others know about you.

#72025-04-04

Parking was a little tight.

#82011-06-09 15:52:46

Have the patient internet working

#92011-09-08 11:08:45

All my concerns were addressed, I was pleased.

#102011-03-11 11:53:21

Customer Rating : 4.7

Based on 637 ratings
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