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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fractionated Erbium

Expected Results:

Removal of brown/age spots and uneven pigmentation, smooth texture of the skin.

Preparation:

Sun protection for several weeks prior to the treatment. Vigorous regimen of daily sunscreens and if the face is treated, night time retinoids for several months, no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. There is no need for any anesthesia.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, petrolatum the night after the procedure, oral medication to prevent herpes reactivation if the face is treated. Topical retinoids can be resumed when scabbing subsides (7-10 days after treatment).

Time to desired results:

3-4 treatments, 3-4 weeks apart.

Contraindications:

Recent tan, skin types that never burn (Mediterranean and some Asian skin types can be treated), isotretinoin (Accutane) in the past 6-12 months).

Duration of desired effects:

Permanent with proper and vigorous sun protection of the treated areas. Future sun damage can be prevented by sun avoidance and use of a broad spectrum UVA and UVB sunscreen for life.

Downtime:

Sunburn-like redness for 24-48 hours, scaling and flaking for up to 10 days. Note: Brown spots and freckles are accentuated after the treatment until skin has flaked off.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#12025-01-30

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#22025-02-20

Linda and the medical assistant were wonderful

#32011-09-16 11:42:32

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#42024-12-22

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#52025-07-02

STAFF VERY FRIENDLY!

#62025-04-20

cheerfulness of entire staff

#72025-07-28

The knowledge, helpfulness, and friendliness of every person in this office has made me decide to have my daughter and me be seen here instead of by a doctor in the area in which we live (more than half an hour away). Thank you.

#82025-11-01

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#92025-08-03

Minimal waiting time. So friendly and professional!!

#102012-10-01 11:08:39

What can we do better?

(answers:373)

Nothing - excellent.

#12011-01-25 12:57:52

So far so good!

#22011-01-04 10:23:13

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#32010-09-09 11:12:17

This was a great experience and I would not change anything

#42025-10-02

I'm sending my whole family here. It's wonderful.

#52025-02-12

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#62025-07-16

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#72025-11-02

Everything was wonderful

#82025-08-31

Nicer chairs in office

#92011-01-24 14:33:36

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#102010-11-10 12:28:11

Customer Rating : 4.7

Based on 637 ratings
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