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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fractionated Erbium

Expected Results:

Removal of brown/age spots and uneven pigmentation, smooth texture of the skin.

Preparation:

Sun protection for several weeks prior to the treatment. Vigorous regimen of daily sunscreens and if the face is treated, night time retinoids for several months, no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. There is no need for any anesthesia.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, petrolatum the night after the procedure, oral medication to prevent herpes reactivation if the face is treated. Topical retinoids can be resumed when scabbing subsides (7-10 days after treatment).

Time to desired results:

3-4 treatments, 3-4 weeks apart.

Contraindications:

Recent tan, skin types that never burn (Mediterranean and some Asian skin types can be treated), isotretinoin (Accutane) in the past 6-12 months).

Duration of desired effects:

Permanent with proper and vigorous sun protection of the treated areas. Future sun damage can be prevented by sun avoidance and use of a broad spectrum UVA and UVB sunscreen for life.

Downtime:

Sunburn-like redness for 24-48 hours, scaling and flaking for up to 10 days. Note: Brown spots and freckles are accentuated after the treatment until skin has flaked off.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor saw me exactly when i was scheduled.

#12025-11-06

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#22025-11-25

dr. ringpfiel's fabulous jewelry.

#32011-01-20 10:35:40

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#42011-10-17 11:50:17

Loved everything! Thank you so much

#52025-10-05

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#62025-10-15

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#72010-11-29 13:58:59

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#82025-06-19

Everyone was very nice! Thankyou for all your help!

#92025-08-03

The reassurance that my concerns were addressed.

#102010-11-09 11:24:08

What can we do better?

(answers:373)

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#12010-09-09 11:12:17

Waiting time in reception area was too long.

#22025-06-04

totally satisfied with everything

#32026-02-11

I think I was served most excellently. I cannot thing of anything to add.

#42026-01-06

Impossible! Best medical office experience possible.

#52011-10-17 16:27:23

All fine

#62026-05-10

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#72026-01-20

couldnt be any better

#82026-04-07

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#92011-02-22 11:25:39

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#102025-11-24

Customer Rating : 4.7

Based on 637 ratings