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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#12025-03-29

The knowledge, helpfulness, and friendliness of every person in this office has made me decide to have my daughter and me be seen here instead of by a doctor in the area in which we live (more than half an hour away). Thank you.

#22026-02-25

very professional

#32010-11-30 07:53:54

everything

#42026-01-06

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#52012-10-25 11:48:39

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#62025-06-29

Honesty.

#72011-01-05 16:01:31

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#82026-01-04

Dr. Ringpfeil was excellent.

#92025-12-06

The attentiveness I received by Dr. Ringpfeil. She explained everything well.

#102025-03-24

What can we do better?

(answers:373)

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#12010-11-04 13:29:14

keep up what your doing

#22010-09-23 14:03:13

More convenient office hours for those who work during the day. Perhaps one evening?

#32011-03-16 11:16:24

The only downside is parking!

#42011-11-17 12:08:50

If you continue the same level of care that I received today, I will be thrilled.

#52025-09-30

open an office in NJ

#62026-01-31

Less wait time for an appointment.

#72010-11-17 15:23:04

A sign in front of office to locate parking for first timers would be helpful.

#82025-06-15

nothing

#92010-09-13 14:34:51

JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.

#102010-11-11 10:41:38

Customer Rating : 4.7

Based on 637 ratings
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