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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

everyone was very nice.

#12025-07-21

Everyone very freindly. That's important.

#22025-08-27

Nice & freindly staff, very pleasant.

#32011-01-17 15:00:26

All was excellent

#42011-05-03 10:51:30

The doctor was very explainative and very friendly and precise.

#52010-11-22 10:46:33

Cute babes that worked in the office.

#62025-05-22

Doctor was very pleasant and informative.

#72025-12-09

Dr. was very attentive and took the time to talk with my daughter and put her at ease. Assistant was great, taking my daughter on tour of facility while I asked the doctor a few questions.

#82026-01-14

the staff is terrific....

#92026-02-08

informative and efficient

#102012-09-05 09:52:41

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What can we do better?

(answers:373)

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#12011-03-11 14:29:03

I think I was served most excellently. I cannot thing of anything to add.

#22025-07-31

I think that you should just mkae the vists a little bit quicker, and thats all.

#32010-10-27 08:46:34

?water cooler in the waiting room?

#42025-10-28

wouldnt change nothing

#52025-10-23

Later evening hours and/or weekend hours.

#62011-05-27 15:59:15

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#72025-08-18

just keep giving me good news and no cancer.

#82025-12-02

It was a perfect experioence, I wouldn't change a thing!

#92025-06-28

just keep giving me good news and no cancer.

#102026-04-05

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