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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil's no nonsense (but compassionate) manner. Decisive and confident.

#12011-11-03 09:35:32

The doctor definitely has a wonderful bedside manner, so unexpected when a woman my age is dealing with aging vanity issues.

#22025-01-28

Alana was wonderful. Her manner of dealing with patients is something to be admired.

#32011-11-30 11:47:43

Music. Dr. Ringpfeil. MA/Kathleen.

#42025-03-06

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#52025-10-21

every one was extremely friendly and helpful, loved the doctor

#62025-03-19

comfortable setting, nice office, helpful/polite staff

#72025-09-09

the doctor and the staff were excellent and very attentive.

#82025-06-13

Very efficient, quiet, and clean.

#92025-02-06

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#102025-02-23

What can we do better?

(answers:373)

Keep it up!

#12025-03-29

A little warmer temperature.

#22010-09-09 16:03:32

Great practice

#32011-03-14 13:52:46

Everything was great

#42025-07-19

Everything was great.

#52025-09-10

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#62010-11-04 13:29:14

Can't think of anything right now.

#72010-10-21 15:50:32

excellent service

#82024-12-15

REDUCE WAIT TIME TO SEE DOCTOR

#92011-01-10 12:20:58

Everything was great!

#102011-02-17 17:11:54

Customer Rating : 4.7

Based on 637 ratings
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