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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Laser(Alexandrite and ND:Yag)

Overview: Long pulsed lasers are used for the permanent reduction of unwanted body hair and are safe for all skin types. A series of treatments is needed to achieve the degree of reduction a person feels comfortable with.

Expected results: Permanent reduction of unwanted body hair (except eyebrows). Residual hair will be finer and lighter.

Preparations: Hair must not be plucked or waxed for 4 weeks prior to treatment. Hair should be shaved or clipped to the skin level on the evening before the treatment. Bleaching is permitted.

Post treatment instructions: Strict sun avoidance for 6 weeks.

Time to desired results: After three treatments, 50% reduction of the hair is visible; 90-95% reduction of hair is often achieved in 6 treatments.

Duration of desired effects: Permanent. Note: Even after 6 treatments, there may be residual hair in the treated area because some hair follicles are dormant for months or years. Periodic maintenance treatment can be added when these hair follicles are producing hair again. During the course of the laser treatment, the residual hair typically becomes finer and lighter in color.

Contraindications: White or red hair. Recent tan in fair skinned individuals, none in darker skin types. If an endocrinologic abnormality is detected, laser treatment and concomitant treatment by the endocrinologist will provide best results.

Downtime: Depending on the hair density, downtime can vary from several hours to 3 days.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#12011-11-17 15:30:47

The fact you aren't rushed.

#22026-05-04

The staff were very professional and service was above those i have had in the past.

#32011-03-29 09:40:00

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#42025-12-20

everything

#52025-08-25

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#62025-08-11

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#72012-10-16 12:55:55

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#82025-09-26

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#92026-02-06

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#102026-01-25

What can we do better?

(answers:373)

I do not like waiting long periods of time in either the reception area or exam room fort he Dr to come in. The exam with the Dr should be relatively close to the appointment time

#12026-01-30

I would have liked to pay in cash but the receptionist had no change.

#22026-03-11

Its hard to find anything that you guys didn't do correct. Keep up the good work

#32011-08-03 11:52:57

cannot be improved

#42026-02-21

Very satisfied. Should get an office in Cherry Hill, NJ

#52026-05-14

Continue with the excellent treatment

#62025-10-16

Everything was great! and everyone was very nice.

#72010-10-19 10:16:48

Just keep up the good work!

#82026-04-01

Have an accessible examining table!!!

#92011-08-31 14:28:17

I have no suggestions. I am very pleased with ever aspect of my care

#102010-10-18 16:25:51

Customer Rating : 4.7

Based on 637 ratings