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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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Do not hesitate to contact us with any question at 610-525-5250

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#12024-01-30

Professionallism

#22024-03-05

The professionalism yet friendliness of the entire staff

#32024-04-24

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#42024-02-29

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#52024-09-02

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#62024-06-21

overall professionalism of entire staff

#72024-09-09

dR. WAS WONDERFUL vERY FOCUSED AND CARING

#82010-12-07 13:49:45

The waiting time for the appointment and in the office was very quick!!!

#92024-03-05

The staff was thorough and extremely friendly, I felt welcomed and well informed.

#102011-12-01 14:56:48

What can we do better?

(answers:373)

couldnt be any better

#12024-07-13

Waiting time in reception area was too long.

#22023-11-28

shorter wait time for new patient appointment.

#32024-06-01

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

website access to new patients more visable on site

#52024-08-14

more sample products

#62011-06-02 14:59:00

Can't everything was excellent!!!

#72011-12-06 11:22:30

Not a lot to improve on service is already top notch.

#82010-09-30 11:25:20

I think that you should just mkae the vists a little bit quicker, and thats all.

#92010-10-27 08:46:34

I wish there is a more flexible schedule for the morning visit.

#102010-12-16 12:15:00

Customer Rating : 4.7

Based on 637 ratings