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Expected results

People with light skin and dark hair typically lose 40%-50% of the hair after each treatment. Over 90% of the hair is eliminated within 4-6 treatments. People with darker skin and dark hair need additional treatments.

Using the Nd:YAG laser, 6-8 treatments are usually needed to remove 90% of the hair when skin is darker and the hair is dark.

Facial hair compared to hair on other parts of the body is usually finer and easier to treat. 2-4 treatments, using alexandrite or diode laser, are often sufficient for light skin types, and 4-6 treatments, using Nd:YAG, are usually sufficient for darker skin types.

Maintenance treatments are needed between once every 6 months to 3 years because our body keeps some of our hair follicles in a dormant state. In this state, the laser cannot damage the follicle as it does not contain pigment.

How can we help you?

SKIN

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#12018-12-06

everyone was very kind and helpful! and a nice atmosphere.

#22018-09-02

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#32011-01-12 12:15:01

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#42018-06-21

the music was marvelous!

#52018-01-07

Quickness of service, friendliness of staff

#62018-10-19

politeness

#72018-09-15

the staff is terrific....

#82018-05-09

Music. Dr. Ringpfeil. MA/Kathleen.

#92018-08-26

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#102018-10-14

What can we do better?

(answers:373)

All fine

#12018-07-05

This was a great experience and I would not change anything

#22018-04-08

I am perfectly happy, which is why i keep returning.

#32011-10-03 12:18:59

Don't change a thing

#42010-12-14 13:17:28

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#52011-06-02 14:18:32

Be on time for our appointments

#62011-11-16 13:56:14

totally satisfied with everything

#72018-03-09

no complaints

#82018-03-11

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#92010-11-04 13:29:14

u r awesome, make everything FREE!, haha jk, worth every penny!

#102011-12-21 17:29:36
Customer Rating : 4.8

Based on 4 ratings