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Patient Satisfaction Survey

In an effort to continually imporve our service, we ask every new patient to fill in a patient satisfaction survey in the end of his or her first visit. Here is an up to the minute and uncensored report of the aggregate responses.

Last review time: 2010-08-26 09:16    Total number of reviews: 1684

 
Would you recommend us to your friends or family?
  
  Percent of answers  
Definitely 93.4%  
Probably 5.8%  
Neutral 0.7%  
Not Likely 0.1%  
No 0%  
       
Our service compared to other medical practices is
  
  Percent of answers  
Excellent 88.7%  
Very Good 8.9%  
Good 2.4%  
Poor 0.1%  
Very Poor 0%  
       
Rate the interaction with the doctor
  
The doctor listened to you attentively Percent of answers  
Excellent 95.7%  
Very Good 2.9%  
Good 1.3%  
Poor 0.1%  
Very Poor 0%  
       
The doctor took time to answer your questions Percent of answers  
Excellent 95.3%  
Very Good 3.3%  
Good 1.3%  
Poor 0%  
Very Poor 0%  
       
The doctor adequately explained treatment options Percent of answers  
Excellent 95.3%  
Very Good 3.1%  
Good 1.5%  
Poor 0.2%  
Very Poor 0%  
       
The time doctor spent with you was adequate Percent of answers  
Excellent 93.6%  
Very Good 4.1%  
Good 2.2%  
Poor 0.1%  
Very Poor 0%  
       
Rate your experience
  
Waiting time for getting an appointment Percent of answers  
Less than two weeks 57%  
2-3 weeks 20.8%  
3-4 weeks 17.5%  
4-8 Weeks 4.1%  
Longer 0.6%  
       
Waiting time to be seen during the appointment Percent of answers  
0-10 minutes 71.8%  
10-20 minutes 20.1%  
20-30 minutes 7.1%  
30-60 minutes 1%  
Over 1 hour 0%  
       
Friendliness of the staff when booking the appointment Percent of answers  
Excellent 88.8%  
Very Good 7.2%  
Good 3.9%  
Poor 0.1%  
Very Poor 0%  
       
Friendliness of the staff during your appointment Percent of answers  
Excellent 91.3%  
Very Good 5.9%  
Good 2.7%  
Poor 0.1%  
Very Poor 0%  
       
Rate the personnel performance  
  
Physician Percent of answers  
Excellent 94.9%  
Very Good 4.2%  
Good 0.9%  
Poor 0%  
Very Poor 0%  
       
Aesthetician Percent of answers  
Excellent 87.3%  
Very Good 7.3%  
Good 4.8%  
Poor 0.6%  
Very Poor 0%  
       
Medical Assistant Percent of answers  
Excellent 91.9%  
Very Good 6.2%  
Good 1.8%  
Poor 0.1%  
Very Poor 0%  
       
Receptionist Percent of answers  
Excellent 88.5%  
Very Good 7%  
Good 4%  
Poor 0.4%  
Very Poor 0.1%  
       
Rate our facility
  
Office comfort Percent of answers  
Excellent 91.6%  
Very Good 5.6%  
Good 2.6%  
Poor 0.1%  
Very Poor 0.1%  
       
Office ambiance Percent of answers  
Excellent 91.3%  
Very Good 5.6%  
Good 3%  
Poor 0%  
Very Poor 0.1%  
       
Office Cleanness Percent of answers  
Excellent 94.9%  
Very Good 3.3%  
Good 1.6%  
Poor 0.1%  
Very Poor 0%  
       
Parking Percent of answers  
Excellent 56.9%  
Very Good 14.1%  
Good 22.5%  
Poor 4.6%  
Very Poor 1.8%  
       

Please contact rad@ringpfeildermatology if you have any questions regarding this survey.

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